Terms of Use

TERMS OF USE 

Effective Date: April 24, 2026 

Welcome to the websites operated by Bullfrog International, LC (“Bullfrog Spas,” “we,” “our,” or “us”). By accessing or using our websites, including www.bullfrogspas.com, bullfrogfactorystores.com, shop.bullfrogspas.com, and powerpersquarefoot.com, and any related services (collectively, the “Site”), you agree to be bound by these Terms of Use (“Terms”). If you do not agree to these Terms, please do not use the Site. 

Nothing in these Terms limits or excludes rights that cannot be waived under the mandatory laws of your jurisdiction, including applicable consumer protection laws. 

 

1. Purpose of the Site 

The Site is intended to: 

  • Provide information about Bullfrog Spas products and technologies 

  • Allow users to explore and configure products 

  • Connect users with authorized dealers or Bullfrog Spas retail locations 

  • Allow users to purchase parts and accessories through our online store at shop.bullfrogspas.com 

 

Bullfrog Spas does not sell new hot tubs or swim spas directly through this Site. 

 

2. No Online Sales of New Spas 

Bullfrog Spas products (hot tubs and swim spas) are not available for purchase through any online checkout, cart, or marketplace — whether operated by Bullfrog Spas or any third party. Specifically: 

  • The Site does not provide an online checkout for new spas 

  • Submission of any inquiry or configuration through the Site constitutes a request for information or dealer contact only, not a purchase 

  • All purchases of new spas are completed in person through authorized dealers or Bullfrog Spas retail locations 

  • Authorized dealers are not permitted to sell Bullfrog Spas products through online channels, e-commerce platforms, or third-party marketplaces 

 

Any listing of Bullfrog Spas products on an online marketplace or e-commerce platform by a third party is unauthorized. Bullfrog Spas does not guarantee the authenticity, quality, or warranty eligibility of products purchased through unauthorized online channels, and such purchases may void applicable warranties. 

 

3. Independent Dealer Network 

Bullfrog Spas products are sold through a network of independently owned and operated authorized dealers. While Bullfrog Spas establishes standards and requirements for its authorized dealer network, dealers operate as independent businesses and are not agents, employees, or legal representatives of Bullfrog Spas. 

 

Dealers independently establish their own: 

  • Retail pricing, financing options, and promotional offers 

  • Delivery, installation, and local service practices 

  • Customer communications not originating from official Bullfrog Spas materials 

 

Any purchase agreement for a new spa is made directly between you and the authorized dealer. Bullfrog Spas is not a party to such transactions and is not responsible for: 

  • Dealer pricing, financing, or promotions 

  • Installation, delivery, or service performed by dealers 

  • Dealer representations or statements made outside of official Bullfrog Spas materials 

 

4. Lead Submission and Communications 

When you submit information through the Site, including inquiries, configuration requests, or contact forms: 

  • You consent to being contacted by Bullfrog Spas and/or an authorized dealer serving your geographic area 

  • Your information may be shared with a dealer to facilitate follow-up on your inquiry 

  • Submission of a form does not constitute a purchase agreement or reservation 

 

Please review our Privacy Policy for full details on how your information is collected, used, and shared. 

 

5. Product Information 

We strive to ensure that product information on the Site is accurate and up to date. However: 

  • Product specifications, features, and availability may change without notice 

  • Not all products or configurations are available in all regions or countries 

  • Images and renderings may not reflect exact product configurations, colors, or dimensions 

  • Suggested retail pricing displayed on this Site is provided for reference only, does not constitute an offer or contract of sale, and may not reflect actual dealer pricing. Pricing may vary by region and currency. Contact your local authorized dealer for final pricing 

 

6. Intellectual Property 

All content on the Site, including text, images, graphics, logos, videos, and software, is owned by or licensed to Bullfrog Spas and is protected by applicable intellectual property laws, including U.S. copyright and trademark law and equivalent laws in other jurisdictions. 

You may not reproduce, distribute, modify, create derivative works of, publicly display, or otherwise use any content from the Site without the prior written consent of Bullfrog Spas, except as permitted by applicable law. 

 

7. Third-Party Links 

The Site may include links to third-party websites, including dealer websites and social media platforms. Bullfrog Spas is not responsible for the content, accuracy, or privacy practices of any third-party websites. Links are provided for convenience only and do not constitute an endorsement by Bullfrog Spas. 

 

8. Disclaimer of Warranties 

THE SITE AND ITS CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. 

Bullfrog Spas does not warrant that the Site will be uninterrupted, error-free, or free of viruses or other harmful components. Product warranties applicable to purchased products are provided separately and are governed by the terms of those specific warranties. 

Nothing in this Section limits any statutory guarantees or rights that cannot be excluded under the mandatory laws of your jurisdiction, including but not limited to consumer guarantees under the Australian Consumer Law, rights under the UK Consumer Rights Act 2015, or rights under applicable EU consumer protection directives. 

 

9. Limitation of Liability 

To the fullest extent permitted by applicable law, Bullfrog Spas shall not be liable for: 

  • Indirect, incidental, special, consequential, or punitive damages 

  • Loss of data, revenue, profits, or business opportunities 

  • Issues arising from your interactions with authorized dealers 

  • Inaccuracies in product information or availability on the Site 

 

This limitation of liability does not apply to the extent prohibited by mandatory law in your jurisdictionIn particular, nothing in these Terms excludes or limits liability for fraud, willful misconduct, or any liability that cannot be limited or excluded under applicable consumer protection laws in your jurisdiction. 

 

10. Dispute Resolution 

We encourage you to contact us first if you have a concern or dispute. Most concerns can be resolved informally. To contact us, see Section 14. 

 

If informal resolution is not possible, disputes arising out of or relating to these Terms or your use of the Site that are not subject to mandatory local court jurisdiction shall be resolved as follows: 

  • First, the parties will attempt in good faith to resolve the dispute through negotiation 

  • If negotiation is unsuccessful after 30 days, the parties may pursue mediation 

  • If mediation is unsuccessful, disputes shall be resolved by binding arbitration in Salt Lake County, Utah, under the rules of the American Arbitration Association, conducted in the English language 

 

Notwithstanding the foregoing, either party may seek injunctive or other equitable relief in any court of competent jurisdiction to prevent unauthorized use of intellectual property or other irreparable harm. 

Consumers located in the European Union, United Kingdom, Australia, Canada, or other jurisdictions with mandatory consumer dispute rights are not required to use arbitration and retain the right to bring claims before the courts of their home jurisdiction as required by local law. 

 

11. Governing Law 

These Terms are governed by and construed in accordance with the laws of the State of Utah, USA, without regard to its conflict of law principles. 

Notwithstanding the above, nothing in these Terms is intended to limit or exclude rights that cannot be waived under the mandatory consumer protection laws of your jurisdiction. Consumers in the European Union, United Kingdom, Australia, New Zealand, Canada, and other applicable jurisdictions retain the benefit of any mandatory local protections, including but not limited to: 

  • EU consumer protection directives and regulations 

  • The UK Consumer Rights Act 2015 

  • The Australian Consumer Law (Schedule 2 to the Competition and Consumer Act 2010) 

  • The New Zealand Consumer Guarantees Act 1993 

  • Applicable Canadian federal and provincial consumer protection legislation 

 

12. Web Accessibility 

Bullfrog Spas is committed to ensuring that its websites are accessible to individuals with disabilities. We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA and to comply with applicable accessibility laws, including the Americans with Disabilities Act (ADA), the European Accessibility Act, and the UK Equality Act 2010. 

If you experience difficulty accessing any portion of our Site, please contact us at the information in Section 14 and we will make reasonable efforts to accommodate your needs. 

 

13. Changes to These Terms 

We may update these Terms from time to time. When we do, we will revise the effective date at the top of this page. Your continued use of the Site after any changes constitutes your acceptance of the updated Terms. We encourage you to review these Terms periodically. 

 

14. Contact 

For questions about these Terms, or to submit a request or complaint, please contact: 

 

Bullfrog International, LC 

7017 W 11800 S 

Herriman, UT 84096 

USA 

Phone: (801) 556-8111