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Frequently Asked Questions about Hot Tubs

Hot Tub Maintenance

How do I clean my filters?

Every 3 to 6 weeks, depending on frequency of use and number of bathers, spray the filter off with a high-pressure garden hose attachment. Depending on use, a de-greaser or de-scaler is recommended every 4-6 months. Refer to the owner’s manual.

How do I maintain my spa cover?

Your spa cover is either a Patio Performance fabric cover or a standard vinyl cover and is warranted by its manufacturer. Although basic instructions are provided below, it is important that you refer to manufacturer-provided information that came with the cover. Additionally, your Authorized Dealer may provide more detailed information on caring for your spa cover and what to do to protect its warranty.


Cleaning a Patio Performance™ Fabric Spa Cover


The best way to keep your Patio Performance fabric hot tub cover looking its best and avoiding more intensive cleaning is to simply brush off dust and debris regularly before it becomes embedded and spot clean any stains that may occur as soon as possible.


To spot clean more difficult stains on your cover, use a soapy solution of lukewarm water and mild soap and dab with a cloth or sponge. Rinse thoroughly with clean water and air dry. For stubborn stains you may also use a fabric spot remover according to instructions. Always test spot removers for colorfastness first.


If regular maintenance and cleaning is not observed, especially in humid climates, it is possible for mildew to attach itself to foreign substances that are not cleaned from the fabric. To remove mildew, prepare a mild solution of 1/2 cup of bleach and a tablespoon of mild soap in a gallon of water. Spray the area thoroughly and allow to soak in. Wipe away with a clean cloth. Rinse thoroughly and allow to air dry.


Cleaning a Vinyl Spa Cover


At least monthly, clean the spa cover following the directions below.

  • Step 1: Remove the cover and lay it down on a flat, clean surface near a garden hose.
  • Step 2: Rinse the cover to remove any loose debris.
  • Step 3: Clean the top (vinyl) of the cover with a mild solution of dishwashing soap and a soft bristle brush. Using a gentle circular motion, scrub the cover, careful to not let any of the cover dry before rinsing with water.
  • Step 4: Rinse the cover thoroughly and dry with a clean cloth.
  • Step 5: Use saddle soap (never a petroleum-based product) to condition the cover per the manufacturer’s instructions.
  • Step 6: Wipe and rinse any dirt from the bottom of the cover.
  • Step 7: Replace the cover and secure the locks.
  • NOTE: To remove tree sap, use lighter fluid (the type used in cigarette lighters). Use sparingly. Immediately, apply saddle soap to the area.

How do I clean and protect spa pillows?

Regularly clean all pillows with mild soap, water, and a clean cloth. Monthly, treat pillows using a non-petroleum-based product such as 303 Protectant. This will maintain water resistance and luster of the product.


IMPORTANT: Remove the pillows when shocking the spa or when sanitizer levels are high. Leave cover open for at least 30 minutes after shocking to ensure pillows are not affected.


NOTE: Pillow discoloration is caused by accelerated by high sanitizer use and is not covered under the Bullfrog Spa Warranties.

How do I clean the hot tub shell?

Refer to your local Authorized Bullfrog Spa Dealer for gel gloss or any shell cleaner that will not interfere with water chemistry. Recommended at the time of each spa draining.


For normal cleaning, use a mild dishwashing soap such as Ivory® liquid or a window cleaner such as Windex®. For stubborn stains, use a mild liquid cleaner such as Softscrub® or a mild detergent such as Spic And Span®. To apply these cleaners, use a soft, damp cloth or sponge. Rinse well and dry with a clean cloth. To clean hard water stains, remove light scratches and protect your spa shell, contact your authorized Bullfrog Spa dealer.


With normal use of the spa, oils, lotions, and hair spray will build up on the surface of the water. This can leave a residue line around the perimeter. This can be easily removed using a spa surface cleaner or its equivalent. Avoid using cleaning agents that leave suds in the water.


WARNING: Never allow your spa surface to be exposed to alcohol, acetone (nail polish remover), nail polish, dry cleaning solution, lacquer thinners, gasoline, pine oil, abrasive cleaners, or any other household chemicals other than those listed. These chemicals can void the warranty.

How do I vacuum the spa?

Debris from wind, trees, and users will occasionally accumulate on the bottom of the spa. The filtration system will remove the smaller debris; however, debris that is too large or heavy will have to be removed by a spa vacuum. If you do not have a spa vacuum, contact your Authorized Bullfrog Spa Dealer.

How do I maintain my JetPaks?

For optimum care, each time the spa water is changed, remove all JetPaks. Clean the plumbing (piping for Sport X or back manifold area on A Series, R Series or STIL spas) with a spa surface cleaner and a long, soft bristle brush. For cleaning the JetPak acrylic surface, refer to Spa Shell Care.

How do I winterize my spa?

Winterization of your spa is not generally necessary unless you plan to be away for an extended period of time. When you are not planning to use the spa for six or more weeks, or when someone is not able to maintain the spa on a weekly basis, you should winterize the spa. To winterize, follow these steps:


WARNING: Prior to winterizing your spa, it will be necessary to Super Sanitize the spa water as per the instructions in the Water Chemistry section. This procedure will help prevent the growth of bacteria, algae and fungi in any areas of plumbing that may not be fully free of water after you drain your spa for its period of winterization.


  • Step 1: Drain the water.Step 1: Drain the water.
    NOTE: For Sport X Spas or Bullfrog Spas made before 2013 skip to Step 4
  • Step 2: For A or R Series spas. Open all lower valves on the JetPaks to allow the water to drain form each JetPak as you drain the spa. Once the water is completely out of the spa then close each JetPak valve before starting step 3.
  • Step 3: Use a wet shop vacuum to vacuum the plumbing lines by placing the vacuum nozzle over each of the lower jet faces in the spa. Lower jets are any at or below the bench seat area.
  • Step 4: Remove the drain plug from the pump(s), loosen all PVC pipe unions, and pump air-bleed valves in the equipment compartment. Replace plugs on heater pump. Do not replace the plugs on Pump 2. Tighten the unions or close the air-bleed valves until the spa is de-winterized.
  • Step 5: Clean the entire spa.
  • Step 6: Remove filter cartridge(s) and clean. Do not reinstall until they are completely dry.
  • Step 7: Secure the cover to the spa utilizing the tie downs and locking system. In areas where heavy snow is anticipated, place a large piece of plywood (or its equivalent) on top of the spa cover to assist in supporting the cover with the added weight of the snow. Remove snow off the cover following each snow storm.

WARNING: To avoid water from becoming trapped between the floor suction fitting and the filter pipe . Use a wet/dry vacuum to remove the remaining water out of pipe by placing the vacuum end over the filter hole. In a two-pump spa, first plug off one filter using a tennis ball then vacuum out the water. Or pour ½-1 gallons (5-9 liters) of RV antifreeze into the filter hole. NOTE: RV antifreeze is nontoxic and does not require evacuation at start up.


Spa De-Winterization


To de-winterize the spa, reverse the Winterization procedure. Refill to the water level mark.


WARNING: Whenever refilling the spa, it will be necessary to Super Sanitize the new spa water. Instructions are found in your Owner's Manual.

Troubleshooting

How do I program the spa controls?

Refer to the start up instructions in your owners manual.

Why does my GFCI keep tripping?

The neutral wire from the spa to the breaker box must be wired into the breaker itself and not the bus bar. This is because it is not a dedicated 240v spa. If the neutral is wired to the bus bar, the breaker will instantly trip at power up.


Refer to wiring diagram.

Why is my spa overheating?

If the spa is located in an area that is experiencing hot weather, it is normal to have the spa water temperature rise. Keep spa in economy mode, minimize filtration hours and open lid for heat escape. Never leave a spa unattended while the cover is open do to safety issues.


If OHH is displayed on the control panel, this means that the thermometer has detected spa water temperature above 110 degree F.

My spa won’t work after a drain and fill, how do I fix this?

Alternate between high and low speed on the pump at least 6-7 times to purge the system.


The wet-end of the pump has a bleed valve, loosen this until all the air escapes and water starts to drip out or, loosen the union on the pump to let the air out until you see water. Do not attempt this while the spa pump is running. If this does not resolve the problem, please contact your authorized Bullfrog Spa Dealer.

My spa is not level, is this a problem?

If your spa’s pad is slightly sloped it will not affect the performance of the spa or its structure, however, there should be no dips, sags, or unevenness in the pad. Most patios are built to slope away from the house for drainage purposes. There should be no more than a ½” (1.27cm) slope in an 8‘ (2.44m) run. Do not use shims to level the spa, this could create tension on the spa shell which might result in damaging your spa.

How do I move my spa?

A cart or dolly that can support at least 900 pounds is the best way to move your spa. Carpets can also be used to drag a spa on most surfaces.


Attention: Do not lift the spa on the door side because the door side cannot support the weight of the spa and you may break the door.

Who do I call for service?

Please visit our “locate a dealer” page on our website to find your nearest Authorized Bullfrog Spas Dealer with questions about servicing your spa. You can search by zip or postal code or see a list of dealers by state.

Replacement Parts

Where can I buy replacement accessories?

Please visit our “locate a dealer” page on our website to find your nearest Authorized Bullfrog Spas Dealer who can provide accessories, parts, chemicals, and more. You can search by zip or postal code or see a list of dealers by state.
How do I replace a light bulb or LED?

For LED Replacement in A and R Series Spas, contact your Authorized Bullfrog Spas Dealer for repair.


To replace a burned out or defective light bulb or LED on a SportX Series spa, complete the following:

  • Step 1: Turn off the electrical power at the breaker box.
  • Step 2: Remove the equipment compartment door.
  • Step 3: Locate the back of the light fixture.

For standard light bulb replacement:

  • Step 4: Grasp the light bulb holder (located on the back of the light fixture) and twist counter-clockwise to release the light from the fixture.
  • Step 5: Remove the light bulb by pulling it straight out of the light bulb holder.
  • Step 6: Replace the light bulb and reinstall the light bulb holder.

  • For LED replacement:

  • Step 4: Insert a small standard screwdriver into the tabbed slot (see arrow).
  • Step 5: Carefully pry off the back light fixture cover.
  • Step 6: Remove the LED assembly by pulling it straight out. Replace the LED. Reinstall the back cover of light fixture.

  • For both lighting systems:

  • Step 7: Replace the equipment compartment door.
  • Step 8: Restore the electrical power supply.

  • NOTE: For alternate lighting systems, contact your authorized Bullfrog Spa dealer.

How do I replace my filters?

Replace the filter cartridge(s) every 1-2 years or when necessary. To maintain warranty protection, use only genuine Bullfrog Filter Cartridge replacements. To clean your filter cartridge(s), complete the following:


  • Step 1: Place the spa in Hold mode.
  • Step 2: Remove FilterCap™ and filter plate.


  • Step 3: Remove cartridge(s) by turning counter-clockwise.


  • Step 4: Using a garden hose with a nozzle or other high-pressure device, clean cartridge(s). Work top to bottom on each pleat.
  • To remove collected suntan lotions or body oils, soak cartridge(s) in warm water with a Filter Cleaner or detergent.
  • To remove calcium deposits, soak cartridge(s) in a plastic container using a 1:10 ratio of Muriatic acid to water solution. Calcium deposits indicate a high spa pH, which should be corrected.


  • Step 5: Reinstall cartridge(s) and FilterCap and plate.
  • Step 6: Press any button to reset the control system.
  • IMPORTANT: Using a brush to clean a filter cartridge could cause damage to the cartridge.
How do I replace the Ozone purifier?

On the front of the Ozone Purifier (optional) is the indicator light. To verify that the Ozone Purifier is working properly, check to ensure that the indicator light is glowing while the filter pump is running during a period when the pump has been activated automatically.


IMPORTANT: The indicator light will not be on when any jets button has been activated manually. The light will remain off for 30 minutes thereafter.


NOTE: If the indicator light does not turn on during automatic filter pump operation, contact your authorized Bullfrog Spa dealer for service.

Water Care

What is the best sanitizing chemical to use?

As a manufacturer we do not recommend the best sanitizers to use because water varies based upon region and source (calcium, pH levels, minerals, metals, etc.). See your local Authorized Bullfrog Dealer for best service.

Do I need to keep the cover on when the spa is not in use?

Yes! Never leave a spa unattended while the cover is open due to safety issues. Also, it is recommended to keep spa covered at all times and the spa out of direct sunlight to avoid damage that may be caused by direct sunlight. Never leave an unfilled spa in the sun.


WARNING: A non-secured or improperly secured cover may pose a safety threat to children and may also cause damage or injury if blown off by wind. Always remove entire cover before using the spa.


IMPORTANT: Do not stand, sit, or place any item on the cover that could damage it. Gently remove any snow accumulations over 2” (5.08cm). Do not use any cleaners other than those recommended. Always secure the cover with all of the cover locks when not in use, whether the spa is empty or full of water. When Super Sanitizing your spa, always follow the cover care instructions provided in the Super Sanitation section.

How do I maintain my spa water in low-use or no-use periods under 6 weeks?

If the spa will not be used for at least two weeks, lower the temperature to the lowest setting of 80 F (26°C) or place in low range heat mode. Lowering the temperature will cut the cost of operation, however; you will need to adjust the temperature setting approximately 4 hours before use in order to heat the spa to 100 F (38°C).


IMPORTANT: For all no-use periods, and on a weekly basis, be sure to have someone visually check that the spa is functioning correctly and to also maintain the spa water chemistry. Not doing so may lead to corrosion, staining, and/or scaling to the spa and its equipment. During periods of freezing temperatures, a spa that has malfunctioned may be subject to damaged plumbing or equipment as a result of ice buildup within the spa. If the spa cannot be checked and maintained on a weekly basis, then consider winterizing the spa.

Hot Tub Benefits

Why do I need a spa?

Buying a hot tub is a sizeable investment in you, your family, and your health. It shouldn’t be taken lightly. The stress-relief, pain management, and time for quality conversation that comes with buying a hot tub is well worth the investment and effort up front.


  • Relief (pain management)
  • Connection (quality together time)
  • Escape (stress relief)

Can a hot tub treat muscle soreness?

Recent research has shown that post-exercise hot water immersion aids in muscle recovery as it increases circulation (oxygen flow to tissues) and reduces inflammation. Benefits such as decreased muscle spasm, stiffness, and increased range of motion have also been reported following the application of heat.

Can a hot tub reduce stress?

Growing external pressures and information overload have resulted in an ongoing issue with stress today. Over time, elevated and rapidly shifting levels of blood pressure caused by stress can lead to damaged arteries, plaque formation, and suppressed immunity. Warm water immersion, on other other hand, has been shown to decrease systolic and diastolic blood pressure by 11%. This same research found that those who soaked in a hot tub for 10 minutes had “increased feelings of well-being and decreased state anxiety.”

Can a hot tub treat arthritis?

A study by Annals of the Rheumatic Diseases found that “hydrotherapy is often recommended to patients with arthritis as water provides a range of benefits, including the reduction of edema, pain relief, and reduced loading on damaged arthritic joints.” By soaking in warm water, the heat helps reduce the force of gravity which can place additional stress on joints, decrease swelling, and increase blood circulation. It can also relieve the symptoms of a variety of other ailments including high blood pressure, diabetes, Parkinson’s disease, fibromyalgia, gastrointestinal distress, and a lowered immunity.

Can a hot tub improve family time?

For families who are are looking for ways to unplug and reconnect with each other, a hot tub is a wonderful option everyone is sure to approve of. Studies have shown that families who spend time together have children who are happier, healthier, and perform better in school. Quality family time also fosters positive emotional health in children, which in turn correlates to less likelihood of risky behavior and poor choices. Hot tubs take away the distraction of technology, making room for games, laughter, and great conversation.

Hot Tub Placement

What kind of foundation is required?

Select a structurally sound flat surface that is reasonably level to serve as your spa’s foundation to prevent serious damage to your spa. A foundation that shifts or settles may cause stress to the spa shell. The foundation that your spa rests on must have a weight bearing load capability of supporting the weight of your spa, its water, and the people using it. The maximum filled weight of a spa can be as much as 6,000 lbs (2,722 kg), plus the weight of the occupants that use the spa.


If your spa’s pad is slightly sloped it will not affect the performance of the spa or its structure, however, there should be no dips, sags, or unevenness in the pad. Most patios are built to slope away from the house for drainage purposes. There should be no more than a ½” (1.27cm) slope in an 8‘ (2.44m) run. Recommended flooring materials include a concrete pad, concrete pavers or bricks, pea gravel, or crushed rock (1.5” [3.81cm] or more), or a reinforced deck. Additionally, your authorized Bullfrog Spa dealer should sell or recommend pre-formed spa pads.


NOTE: Concrete foundations should be a minimum of 4” (10.16cm) thick and should be reinforced with either rebar or mesh. For electrical grounding purposes, the rebar or mesh should be attached to a bond wire.


WARNING: Because your spa pad must provide continuous support for the entire base of the spa, you should never level it with shims. If it is necessary to level your spa, make sure the entire spa’s structure is fully supported, both in the center as well as the outer edge. When leveling your spa, there should be no voids beneath it. Contact your authorized Bullfrog Spa dealer before making any leveling adjustments. Structural damage to the spa resulting from incorrect installation, placement on an inadequate foundation, or improper leveling will void the spa’s warranty.


Elevated Installations: Be certain your deck or elevated structure can support the maximum filled weight of your spa along with the total weight of occupants that use it. You must know the deck’s weight-bearing load capacity and ensure that it is greater than the maximum filled weight of your spa combined with the occupants using it or serious injury or structural damage could result. Consult a qualified Structural Engineer or Contractor before the spa is placed on an elevated structure or deck.

What are the electrical requirements?

You will need to ensure that you have the appropriate space equipped with electrical source (dedicated 220/240v 30/50a circuit). You will usually need to hire an electrician to wire your hot tub before it can be used. Depending on codes where you live, an electrician can either hook up the tub once it’s delivered, or set up the wires ahead of time. Some hot tub companies can help finalize the wiring when your tub is delivered.


The installation of all spas must be in accordance with national and local wiring rules. Always have a licensed electrician perform the electrical installation. Each Bullfrog Spa is manufactured and tested to a standard that provides maximum protection against electrical shock. Improper wiring may prevent the spa from operating safely which could result in electrical shock, injury, or death. Improper wiring could also lead to a malfunction of the spa’s equipment and risk of fire. When considering a location for your spa, consult with a licensed electrician pertaining to the following:


  • Overhead Power Lines: Based upon the national and local wiring rules that apply to your area, you will need to install your spa at the required minimum horizontal and vertical distances from all power lines.
  • Service Disconnect: Based upon your area, a disconnect device must be incorporated into the fixed wiring in accordance with national and local wiring rules. If the national and local wiring rules permit, a GFCI Sub-Panel may be used to substitute the service disconnect, providing that it is located within the same parameters.
  • Electrical Outlets, Switches, and Devices Based upon the national and local wiring rules that apply to your area, you must install your spa at the required minimum distance from all electrical outlets, switches, and devices.
  • Bonding: Based upon the national and local wiring rules that apply to your area, the Control System Box located inside the equipment compartment of your spa must be bonded to all metal equipment, handrails, fixtures, enclosures, pipe, or conduit that are located within the maximum specified distances. The bonding is to be connected to the ground lug connector on the exterior surface of the Control System Box and all metal items previously described.
  • Equipment Compartment Access Make sure the spa is positioned so access to the equipment compartment will not be blocked.

What are the service access requirements?

Some people choose to install tile or custom wood around their spas. If you are installing your spa with custom trimming, remember to allow access for service. Should your spa need service, a technician may need to remove the spa’s equipment compartment door or side panels, or access the spa from beneath. Also, it is always best to design special installations so the spa can still be moved, or lifted from the ground.


For service purposes, also allow easy access to the circuit breakers in the electrical service panel (permanently-connected models), or to the interrupter switch on the end of the power cord (cord-connected models).

What extra space is needed for a cover-lifting system?

If using a cover-lifting mechanism, allow up to 24” (.61m) of clearance behind the spa. Check with your authorized Bullfrog Spas dealer for the exact clearance requirements for the cover-lifting mechanism.

What are the drainage requirements?

Avoid installing the spa in a pit or low area where water may accumulate and damage the spa or its equipment. Choose a site where water will drain away from the spa. Your spa contains an equipment compartment, which houses all of its electrical components. Allowing water into the equipment compartment can damage the electronics, or may result in tripping your spa’s circuit breaker. For 120V~/60Hz, cord-connected spas, avoid plugging your spa into an electrical outlet that is susceptible to water. Likewise, avoid positioning the spa’s electrical cord as to allow water to enter the cord’s interrupter switch.

Hot tub Prices and Costs

How much does a hot tub cost?

Since hot tub pricing is set at the local market level, we can’t get specific on the price for every model in every configuration. The very best place to get exact hot tub pricing is at your local Authorized hot tub dealer.


Most moderate to high-end hot tubs are built by the top manufacturers with quality acrylic shells, well-built frames and cabinets, reliable components, and proven engineering design. Where a specific hot tub falls in this price range depends primarily on the extent of optional features chosen. For instance, Bullfrog’s A series and STIL models fit this category.


Top quality hot tub manufacturers commonly offer a budget to mid-price spa line as well. These spas have fewer features and less complete hydrotherapy, but still offer good reliability and comfort. Bullfrog’s X and R Series are good examples of this range.


Manufacturers do make entry-level spas in the < $6,000 range, but it’s wise to beware. Many spas in this price range are made using methods that produce a limited usable life product with poor materials and workmanship from knock-off overseas companies. And many cost considerably more to operate.

Keep in mind that a well-built hot tub will last much longer than a poor quality spa, often a decade or more. This means your initial purchase price will be spread over more years of use.


  • Top-tier: $15,000 - $18,000 with 10+ year life expectancy
  • Moderate to Top-tier: $12,000 - $15,000 with 10+ year life expectancy
  • Budget to Moderate: $8,000 - $12,000 with 10+ year life expectancy
  • Budget: $6,000 - $8,000 with 8-10 year life expectancy
  • High Quality Entry-level: < $6,000 with 8-10 year life expectancy
  • Low Quality Entry-level: < $6,000 with 3-5 year life expectancy

How does hot tub pricing work?

Every hot tub is different, not just in model but features and accessories that work well in local conditions. Plus, manufacturers frequently offer promotions that change throughout the year. Sometimes they even offer more than one so the dealer helps ensure you’re getting the one that gives you the best overall value. Special customer discounts, financing opportunities, and trade-in programs are also factors that go into the pricing of each hot tub. Given all these variables, it makes sense that there isn’t just a fixed price on every spa. They’re a lot like cars, RVs, and boats in that regard.

What does it cost to own and operate a hot tub?

Operational costs related to actual power consumption can vary depending on the quality of your spa, how well it is insulated, how efficiently it operates, how often you use the hot tub, your level of maintenance, how cold your climate is, and the utility rates in your area. High quality spas are usually full foam insulated except for the area where pumps and heaters are located. This helps to isolate the hot water in the spa from the cold and keep warmth within. Full foam insulated spas require much less energy to keep them ready to use.


One way to find energy efficient hot tubs is to look at the data compiled by the California Energy Commission, which keeps hot tub energy use statistics. Pay attention to the spa brands that consistently show at the top of these lists.

Other Common Questions

What size spa should I get?

Most hot tubs are square or rectangle and between 6 and 8 feet in external dimensions. The larger the spa, the more people it will generally accommodate. It’s good to measure the space where you intend to place your spa before shopping. Also, keep in mind it’s sometimes necessary to leave an additional space of 1 to 2 feet around at least 1 to 2 sides of the spa to accommodate accessories like cover lifters and to allow for access.


Hot tubs come in sizes that accommodate anywhere from 2 to 10 people. Your intended use will determine how many people you need your hot tub to accommodate. A common size seats 5 or 6 people. However, if you are just using it for yourself and another guest or two, a small spa with a capacity of 2 to 3 will be perfect. If you are looking for something you and your kids or a group of friends can enjoy together, look for a spa that fits 8 or more people.

How hard is it to take care of a hot tub?

Learning how to manage the chemistry in your hot tub is not overwhelming and anyone can do it. In order to maintain clean water ready to use at any time, regular use of these items is commonly required to balance spa water: test strips, pH Increaser, pH Decreaser, bromine sanitizer, chlorine sanitizer, oxidizer, and anti-foam treatment. Water should be tested at least every time the spa is used. The cost of maintenance supplies depends on frequency and volume of use (how often and how many people), so it can vary from one owner to another.


The most common water sanitizer is chlorine, the same sanitizer used in many municipal water systems. Bromine is also used. Sanitizer usage can vary by how often you use your spa and what water care accessories you have. For example, if the spa has an ozone generator, that can significantly cut down on how much chemical maintenance your water will require.

What else should I buy with my hot tub?

Most spas come with a cover and most spa dealers can provide a water care starter kit. Replacement can depend on your climate, your cleaning and maintenance schedule and how exposed the cover is to the elements. Most covers can last between 3 to 6 years.

Where should I buy my hot tub?

The internet’s a good place to start your hot tub search, but not necessarily the smartest place to buy your spa. These online products are typically made overseas with minimal service support and lower quality, cheaper components that limit the spa’s reliability. Hot tubs are also available at big box stores where they typically carry off-brands or stripped down versions of better spa brands produced by large manufacturers. Sales staff may know the basics about how the hot tub works, and service support may be provided but at the store rather than onsite. Because spas are their focus, local hot tub dealers serve as experts on their products, how they work in local conditions, and all you need to know about hot tub ownership. Additionally, local dealers provide delivery, installation, and comprehensive after-purchase service support.

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