Why is my spa overheating?

If the spa is located in an area that is experiencing hot weather, it is normal to have the spa water temperature rise. To help keep your spa cooler, adjust the spa’s filtration cycles to no more than three hours per day, and only one hour per day during the warmer summer months. Set the cycles to run during later evening or early morning hours when the outside air temperature is cooler. During the summer, set only one filter cycle per day. Open the cover for several minutes, long enough to allow the water to cool down. Repeat a couple times weekly as necessary. For safety reasons, never leave your spa unattended with the cover open. If OHH is displayed on the control panel, this means that the thermometer has detected spa water temperature above 110 degrees F. Do not use the spa at this temperature. Take the advised steps above to cool your spa water to below 106 degrees F before use.

Why won't my spa heat?

If your spa temperature is low, first check the thermostat to see if it has been turned down or set to low heat range. Adjust the thermostat to desired temperature or set to high heat range. Another common reason for your spa temperature to be low is because the high limit sensor has tripped. Press any button on your control panel to reset the system. If neither of the above steps works, your heating system may be defective. Contact your authorized Bullfrog Spas Dealer for further diagnosis.

Why is my GFCI breaker tripping?

Warning: You must be a qualitied electrician and or service technician to perform diagnosing or serial injury or death can result: High voltage components are in use. If the spa was recently installed, the most common reason the GFCI would trip is the Load Neutral (white wire) between the spa and GFCI which must be connected to the Load Neutral port in the GFCI breaker. If the neutral wire is connected to the neutral busbar, the breaker will trip during startup. The neutral connection must not have contact to the ground on the load side of the breaker or it will trip. If the spa is not tripping immediately upon startup, a process of elimination should be used to identify the problem. Disconnect one component at a time from the control board and try restarting the spa. If the breaker trips, reconnect the component then try again by disconnecting a different component. Continue repeating this process until the breaker does not trip. Components include pumps, heaters, lights, stereos, ozone, etc. If the breaker does not trip after disconnecting the component, then the disconnected component is the source of the problem. Once you have determined which component is at fault, replace the component. If you have not found the source of the problem after disconnecting each spa component individually, disconnect all components from the control board and try starting the spa. If the breaker still trips, a certified electrician will need to inspect the breaker and wiring.

Why is my spa making a vibration noise?

A light vibration noise is normal while the spa pumps and motors are running. If your spa’s vibration noise level seems excessive, the first thing to check for is the spa motor’s shipping bolts. Each spa motor has a shipping bolt that can contribute to the vibrating noise and can be removed once your spa is delivered and installed. The bolts have tags with red lettering for easy identification. If the bolts have been removed and your spa still makes an excessive vibration noise, contact your spa dealer for further assistance.

Why is my spa pump creating a burning smell or making excessive noise?

If your spa pump is creating a burning smell or making excessive noise, the pump motor is defective. This can happen when running the pump during high ambient outside temperatures or due to excessive run times. Please contact your authorized Bullfrog Spas dealer for replacing the pump.

Why are my control pad and spa equipment not operating?

If your hot tub control pad and spa equipment are not operating, that means you have no electrical power to the spa. Turn on or reset the GFCI circuit breaker to supply the spa with power again. If this does not solve the problem, have a qualified Electrician check the electrical service for issues. Another reason your control pad and equipment won’t work is if the fuse (20 or 30A depending on the system) has blown. Contact your authorized Bullfrog Spas Dealer for repair/replacement.

Why are my hot tub jets not working?

If your hot tub jets are surging on and off, the first thing to check is your water level as it might be too low. Adjust water to the water level indication mark on the faceplate of the filter assembly. Next, check your filters as they may be dirty. If so, clean or replace them. If your spa’s jets seem weak or are not working, first double-check to make sure that the valves are open. JetPaks have valves at the bottom that open and close by turning the valve. Adjustable jets on M Series, A Series, R Series, and STIL spas open and close by turning the jet face. Adjustable jets on X Series spas open and close by turning the outer ring. The next thing to check is the suction fitting(s) normally located at the bottom of your spa shell to see if they are blocked. Remove any debris you find by hand or with a spa vacuum. If your jets are not working after filling your spa, you most likely have an airlock in the pump. Follow the directions in the “how do I fix an airlock in the pump” section below.

Why won’t my spa won't work after draining and refilling it?

If your spa pumps/jets are not working after filling your spa, you most likely have an airlock in the pumps. Follow the directions in the “how do I fix an airlock in the pump” section below.

How do I fix an airlock in the pump?

To prevent airlocks when filling your spa, be sure to open all valves in the JetPaks and all other jets in the spa before filling to allow as much air as possible to escape from the system during the filling process. Fill your spa through the filter by taking the filter cap off and put the hose directly in the filter. Detailed instructions for filling each spa series are found in your owner’s manual. Your hot tub’s pumps must be primed directly after filling to ensure correct operation of your spa and get rid of any airlocks. After initial startup, verify that the home status screen appears on the panel. Depending on your spa model, your spa has either 1,2, or 3 pumps. To prime the pumps, press the “Jets 1” button once to prime in low-speed. After the pump turns on and water is visibly flowing from the jets wait a few seconds and then press “Jets 1” again to initiate highspeed operation of Pump 1. The pump has primed when water is flowing from the jets. If your spa is equipped with a second jet pump, repeat the priming process for Pump 2 by pressing the “Jets 2” button once to turn on low speed and then a second time to turn Pump 2 on high. If your spa has a 3rd pump, press the “Jets 3” button to prime the third jet pump. All pumps will have primed when water is observed flowing from the jets associated with each pump. On rare occasions, priming the pumps will not get rid of an airlock. The next step is to remove the front panel and locate the pump with an airlock. The wet-end of the pump has a bleed valve—loosen this until all the air escapes and water starts to drip out, or loosen the union on the pump to let the air out until you see water. Do not attempt this while the spa pump is running. If you need help doing this or this does not resolve the problem, please contact your authorized Bullfrog Spa Dealer.

Why do my spa jets turn off during operation?

If your jets turn off automatically after either 30 or 60 minutes, this is completely normal. The automatic timer has completed its cycle. Simply turn the pump back on to start a new cycle. Another reason your jets can turn off unexpectedly is if the pump has overheated due to the vents on the equipment door being blocked. Clear away any items from the vents and wait a while to see if your jets work again. The last reason your spa jets can turn off is if the pump motor is defective. In this case, contact your authorized Bullfrog Spas dealer for service.

Why are my hot tub jets/pump not turning off?

If you are trying to turn off the pump for jets 1 on your spa and it appears that they are not turning off, your spa is in the middle of a filtration cycle. Spas not equipped with a dedicated filtration pump will turn on automatically, using jet pump 1 on low speed, to filter and/or heat. This is normal spa operation.

What do I do if my spa is leaking?

If you notice your spa is losing water, check all fittings and equipment in the equipment compartment for the source of leakage. If a leak is detected, tighten the fitting by hand. If the leak persists, you cannot find the source of the leak, or the leak is coming from the shell, contact your authorized Bullfrog Spas Dealer.

Finding the Best and Easiest Hot Tub Water Care System

15 November

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Finding the Best and Easiest Hot Tub Water Care System

Bullfrog Spas | Buying & Research Guide, Benefits & Features | No comment

Finding the best hot tub water care system is a common concern for many future hot tub owners. Hot tub water care is essential for maintaining a safe and enjoyable experience, and it revolves around three crucial components: the filtration system, the primary sanitizing system, and the secondary oxidization system. This might seem like a lot, but the best doesn’t always mean the hardest. In fact, regarding water care, the best also means the easiest hot tub water care.

These three elements work in harmony to ensure that your hot tub water remains clean, clear, and free of harmful contaminants. While the filtration system plays a fundamental role in removing debris and particulate matter, it’s the primary sanitizing system that takes center stage in killing bacteria and other pathogens. In some cases, a secondary oxidization system, such as ozone, advanced oxidation processes (AOP), or ultraviolet (UV) light, is employed to further enhance water quality. The best hot tub water care system combines all three systems. Together, these three elements form the cornerstone of hot tub water maintenance.

Hot Tub Filtration Systems

A hot hub filtration system maintains water quality by effectively removing debris, contaminants, and impurities from the water. These systems typically consist of a combination of components, including filter cartridges, pumps, and skimmers. As the hot tub’s water circulates through the hot tub filtration system, the filter cartridges trap particles like dirt, leaves, and organic matter, preventing them from recirculating in the water. The pump facilitates this continuous circulation, ensuring that the water is efficiently filtered, resulting in clearer and safer water for hot tub users.

Simplicity Filtration System

The Bullfrog Spas Simplicity Filtration System is different from your typical hot tub filtration system. This system is designed to be user-friendly and highly efficient. It features a single, easily accessible flat filter cartridge that can be quickly removed and cleaned, reducing maintenance time and effort. The Simplicity Filtration System also incorporates a durable and corrosion-resistant pump, ensuring a consistent and reliable flow of water through the filtration process. By prioritizing simplicity and effectiveness, Bullfrog Spas’ hot tub filtration system enhances the overall hot tub experience, providing you with clear, clean, and hygienic water with minimal hassle.

Hot Tub Sanitizing Systems

Hot tub sanitizers are chemical substances crucial for maintaining water quality and safety in hot tubs and spas. Chlorine and bromine are two commonly used hot tub sanitizers, each with their own unique properties. Chlorine is a powerful and fast-acting sanitizer, effective at killing bacteria, viruses, and other contaminants in hot tub water. On the other hand, bromine is known for its stability, especially in higher water temperatures commonly found in hot tubs. It releases bromine ions gradually, providing a reliable, long-lasting sanitation process. Both chlorine and bromine play a critical role in disinfecting hot tub water, ensuring a safe and enjoyable experience.

FROG @ease

Bullfrog Spas’ semi-automated sanitizing system, FROG @ease*, incorporates a mineral cartridge and a low-dose chlorine cartridge that work together to maintain water quality consistently. The mineral cartridge utilizes a blend of minerals to inhibit the growth of bacteria and algae while reducing the need for excessive chlorine. The low-dose chlorine cartridge supplements the sanitation process to ensure water remains safe and clear. This hot tub self-regulating system offers the convenience of extended water care intervals, meaning fewer maintenance tasks and chemical additions.

*FROG @ease available in the USA only.

Saltwater Systems

Hot tub saltwater systems have gained popularity as an alternative to traditional chlorine or bromine sanitization methods. This is due to the belief that saltwater hot tubs are self-maintaining and mean less chemicals. However, this isn’t always the case. Hot tub saltwater systems generate chlorine and cannot be left alone to maintain itself. Salt systems require a larger investment up-front and need cartridge replacements on a regular basis, like other water care systems. It also has the potential to create hard water stains on your hot tub and damage components. For these reasons, Bullfrog Spas does not offer a salt system.

Hot Tub Oxidation Systems

Hot tub oxidation systems are optional components in maintaining water clarity and purity. These systems employ various oxidation methods to break down and eliminate organic contaminants in the water. Oxidation systems often reduce the reliance on chlorine or bromine, providing a gentler and more environmentally friendly approach to water sanitation. This ensures that hot tub users can enjoy a clean and rejuvenating soak while minimizing exposure to potentially harsh chemicals. Common oxidation systems include Ozone systems, UV systems, and AOP systems.

Ozone Systems

Ozone, a powerful oxidizing agent, is utilized to disinfect and sanitize the water in hot tubs. These systems work by generating ozone gas, which effectively eliminates bacteria, viruses, and other contaminants present in the water. Unlike traditional chemical-based sanitizers, ozone leaves no chemical residue and reduces the reliance on harsh chemicals. This not only promotes a healthier experience but also minimizes the potential for skin irritation. A hot tub ozone system is an eco-friendly alternative, contributing to the sustainability of hot tub maintenance.

Bullfrog Spas offers two hot tub ozone systems, the Wellspring Ozone System and the Enhanced Ozone System (EOS O3). The Wellspring Ozone System integrates ozone, a powerful oxidizer and sanitizer, into the hot tub’s water management, while EOS O3’s unique 3-part system generates as much as 2 times the amount of ozone as standard systems. The EOS O3 system not only efficiently sanitizes the water but also reduces the reliance on traditional chemicals, promoting a more eco-friendly and low-maintenance approach to hot tub water care.

UV Systems

Hot tub UV systems offer cutting-edge water treatment technology that harnesses the power of UV light to enhance water quality and safety in hot tubs and spas. These systems utilize UV-C lamps that emit high-intensity UV rays, which penetrate and disrupt the DNA of microorganisms, rendering them incapable of reproducing.

AOP Systems

A Hot Tub AOP System represents a state-of-the-art approach to water purification. These systems pull O2 from the ambient air, covert the O2 to O1 (atomic oxygen), then inject the O1 into the plumbing. This reacts with H2O to form OH- (hydroxyl radicals) which rapidly attack and destroy contaminants through an oxidation process.

Bullfrog Spas offers the award-winning Clear Comfort AOP system which delivers the easiest way to get the best, healthiest, and most enjoyable water with the lowest possible chlorine levels. Experience fresh, healthy, and soft-feeling water with drinking-water chlorine levels and minimal toxic chemicals. With this low-touch water treatment, you’ll free yourself from toxic chemical handling after every use and enjoy system maintenance that takes less than one minute every year. You’ll also extend the life of your spa with non-corrosive spa water that’s healthy for you and your spa.

As you can see, finding the best hot tub water care system is a key to ensuring a safe, easy, and enjoyable hot tub experience. Bullfrog Spas offers a wide range of options such as Wellspring Ozone System, EOS O3, FROG @ease, and Clear Comfort. So, whether you’re looking for advanced sanitation, eco-friendly solutions, or reduced chemical dependency, Bullfrog Spas has the tools to help you achieve the easiest and best hot tub water care system possible.

Design Your Own

AUTHOR - Bullfrog Spas

Bullfrog Spas is a premier brand of personalized premium hot tubs. With proprietary hydromassage technology and an eye for contemporary design, Bullfrog Spas is revolutionizing the concept of the portable hot tub and providing a relaxation experience unlike any other. Discover the award winning spa of the future today.

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Finding the Best and Easiest Hot Tub Water Care System

Hot Tub Filtration Systems

Simplicity Filtration System

Hot Tub Sanitizing Systems

FROG @ease

Saltwater Systems

Hot Tub Oxidation Systems

Ozone Systems

UV Systems

AOP Systems

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AUTHOR - Bullfrog Spas

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