Why is my spa overheating?

If the spa is located in an area that is experiencing hot weather, it is normal to have the spa water temperature rise. To help keep your spa cooler, adjust the spa’s filtration cycles to no more than three hours per day, and only one hour per day during the warmer summer months. Set the cycles to run during later evening or early morning hours when the outside air temperature is cooler. During the summer, set only one filter cycle per day. Open the cover for several minutes, long enough to allow the water to cool down. Repeat a couple times weekly as necessary. For safety reasons, never leave your spa unattended with the cover open. If OHH is displayed on the control panel, this means that the thermometer has detected spa water temperature above 110 degrees F. Do not use the spa at this temperature. Take the advised steps above to cool your spa water to below 106 degrees F before use.

Why won't my spa heat?

If your spa temperature is low, first check the thermostat to see if it has been turned down or set to low heat range. Adjust the thermostat to desired temperature or set to high heat range. Another common reason for your spa temperature to be low is because the high limit sensor has tripped. Press any button on your control panel to reset the system. If neither of the above steps works, your heating system may be defective. Contact your authorized Bullfrog Spas Dealer for further diagnosis.

Why is my GFCI breaker tripping?

Warning: You must be a qualitied electrician and or service technician to perform diagnosing or serial injury or death can result: High voltage components are in use. If the spa was recently installed, the most common reason the GFCI would trip is the Load Neutral (white wire) between the spa and GFCI which must be connected to the Load Neutral port in the GFCI breaker. If the neutral wire is connected to the neutral busbar, the breaker will trip during startup. The neutral connection must not have contact to the ground on the load side of the breaker or it will trip. If the spa is not tripping immediately upon startup, a process of elimination should be used to identify the problem. Disconnect one component at a time from the control board and try restarting the spa. If the breaker trips, reconnect the component then try again by disconnecting a different component. Continue repeating this process until the breaker does not trip. Components include pumps, heaters, lights, stereos, ozone, etc. If the breaker does not trip after disconnecting the component, then the disconnected component is the source of the problem. Once you have determined which component is at fault, replace the component. If you have not found the source of the problem after disconnecting each spa component individually, disconnect all components from the control board and try starting the spa. If the breaker still trips, a certified electrician will need to inspect the breaker and wiring.

Why is my spa making a vibration noise?

A light vibration noise is normal while the spa pumps and motors are running. If your spa’s vibration noise level seems excessive, the first thing to check for is the spa motor’s shipping bolts. Each spa motor has a shipping bolt that can contribute to the vibrating noise and can be removed once your spa is delivered and installed. The bolts have tags with red lettering for easy identification. If the bolts have been removed and your spa still makes an excessive vibration noise, contact your spa dealer for further assistance.

Why is my spa pump creating a burning smell or making excessive noise?

If your spa pump is creating a burning smell or making excessive noise, the pump motor is defective. This can happen when running the pump during high ambient outside temperatures or due to excessive run times. Please contact your authorized Bullfrog Spas dealer for replacing the pump.

Why are my control pad and spa equipment not operating?

If your hot tub control pad and spa equipment are not operating, that means you have no electrical power to the spa. Turn on or reset the GFCI circuit breaker to supply the spa with power again. If this does not solve the problem, have a qualified Electrician check the electrical service for issues. Another reason your control pad and equipment won’t work is if the fuse (20 or 30A depending on the system) has blown. Contact your authorized Bullfrog Spas Dealer for repair/replacement.

Why are my hot tub jets not working?

If your hot tub jets are surging on and off, the first thing to check is your water level as it might be too low. Adjust water to the water level indication mark on the faceplate of the filter assembly. Next, check your filters as they may be dirty. If so, clean or replace them. If your spa’s jets seem weak or are not working, first double-check to make sure that the valves are open. JetPaks have valves at the bottom that open and close by turning the valve. Adjustable jets on M Series, A Series, R Series, and STIL spas open and close by turning the jet face. Adjustable jets on X Series spas open and close by turning the outer ring. The next thing to check is the suction fitting(s) normally located at the bottom of your spa shell to see if they are blocked. Remove any debris you find by hand or with a spa vacuum. If your jets are not working after filling your spa, you most likely have an airlock in the pump. Follow the directions in the “how do I fix an airlock in the pump” section below.

Why won’t my spa won't work after draining and refilling it?

If your spa pumps/jets are not working after filling your spa, you most likely have an airlock in the pumps. Follow the directions in the “how do I fix an airlock in the pump” section below.

How do I fix an airlock in the pump?

To prevent airlocks when filling your spa, be sure to open all valves in the JetPaks and all other jets in the spa before filling to allow as much air as possible to escape from the system during the filling process. Fill your spa through the filter by taking the filter cap off and put the hose directly in the filter. Detailed instructions for filling each spa series are found in your owner’s manual. Your hot tub’s pumps must be primed directly after filling to ensure correct operation of your spa and get rid of any airlocks. After initial startup, verify that the home status screen appears on the panel. Depending on your spa model, your spa has either 1,2, or 3 pumps. To prime the pumps, press the “Jets 1” button once to prime in low-speed. After the pump turns on and water is visibly flowing from the jets wait a few seconds and then press “Jets 1” again to initiate highspeed operation of Pump 1. The pump has primed when water is flowing from the jets. If your spa is equipped with a second jet pump, repeat the priming process for Pump 2 by pressing the “Jets 2” button once to turn on low speed and then a second time to turn Pump 2 on high. If your spa has a 3rd pump, press the “Jets 3” button to prime the third jet pump. All pumps will have primed when water is observed flowing from the jets associated with each pump. On rare occasions, priming the pumps will not get rid of an airlock. The next step is to remove the front panel and locate the pump with an airlock. The wet-end of the pump has a bleed valve—loosen this until all the air escapes and water starts to drip out, or loosen the union on the pump to let the air out until you see water. Do not attempt this while the spa pump is running. If you need help doing this or this does not resolve the problem, please contact your authorized Bullfrog Spa Dealer.

Why do my spa jets turn off during operation?

If your jets turn off automatically after either 30 or 60 minutes, this is completely normal. The automatic timer has completed its cycle. Simply turn the pump back on to start a new cycle. Another reason your jets can turn off unexpectedly is if the pump has overheated due to the vents on the equipment door being blocked. Clear away any items from the vents and wait a while to see if your jets work again. The last reason your spa jets can turn off is if the pump motor is defective. In this case, contact your authorized Bullfrog Spas dealer for service.

Why are my hot tub jets/pump not turning off?

If you are trying to turn off the pump for jets 1 on your spa and it appears that they are not turning off, your spa is in the middle of a filtration cycle. Spas not equipped with a dedicated filtration pump will turn on automatically, using jet pump 1 on low speed, to filter and/or heat. This is normal spa operation.

What do I do if my spa is leaking?

If you notice your spa is losing water, check all fittings and equipment in the equipment compartment for the source of leakage. If a leak is detected, tighten the fitting by hand. If the leak persists, you cannot find the source of the leak, or the leak is coming from the shell, contact your authorized Bullfrog Spas Dealer.

Best Gifts for Hot Tub Owners

07 May

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Best Gifts for Hot Tub Owners

Bullfrog Spas | Ownership | No comment

Mother’s Day is just around the corner, and what better way to celebrate the special woman in your life than by indulging her with the ultimate relaxation experience? If she’s a hot tub owner, you’re already one step closer to finding the perfect gift that will make her day unforgettable. Whether she’s a seasoned hot tub enthusiast or just beginning to explore the blissful world of hydrotherapy, this blog is your go-to guide for thoughtful and practical gift ideas that will elevate her hot tub experience. We’ve curated a selection of 21 gifts. Let’s dive in and make this Mother’s Day one she’ll always remember!

Hot Tub Maintenance Products

Consider the practical gift of hot tub maintenance items. These thoughtful gifts not only demonstrate care but also aid in ensuring the longevity and cleanliness of their hot tub. Below, are a selection of products designed to enhance hot tub water maintenance that would make perfect gifts for your loved one.

SmartChlor® Replacement Cartridges FROG® @ease® for Bullfrog Spas

The SmartChlor® Replacement Cartridges FROG® @ease® for Bullfrog Spas is specifically engineered for Bullfrog Spas, these replacement cartridges ensure consistent water sanitation with ease. Designed for effortless replacement, they keep hot tub water clean and clear, providing peace of mind for your loved one’s relaxation. Plus, with a convenient pack of three, not only do they offer immediate utility, but they also promise long-term savings. Give the gift of uninterrupted relaxation and pristine water quality with these essential cartridges.

FROG® @ease® for Bullfrog Spas®, System Kit

The FROG® @ease® for Bullfrog Spas® System Kit is the perfect solution. This comprehensive kit streamlines water care with its complete set of cartridges and minerals, ensuring effortless maintenance. Specifically tailored for Bullfrog Spas, the formula guarantees optimal performance, providing your loved one with a hassle-free way to keep their hot tub water pristine and inviting. Give the gift of simplified maintenance, and enhanced relaxation with this all-in-one system kit.

FROG Maintain™, Non-chlorine Shock Treatment, 12-Pack

Consider gifting your loved one the FROG Maintain™ Non-chlorine Shock Treatment 12-Pack. This powerful shock treatment is specifically designed to eliminate contaminants and bacteria, ensuring pristine water quality with every use. What sets it apart is its gentle, non-chlorine formula, which not only prioritizes skin comfort but also protects equipment from harsh chemicals. With a generous pack of 12 treatments, your loved one can enjoy ongoing maintenance and unparalleled water clarity, making their hot tub experience even more enjoyable and worry-free.

SpaGuard pH Decreaser, Granulated, 22 oz.

SpaGuard pH Decreaser in a convenient 22 oz. granulated form is formulated to effectively lower pH levels in hot tub water, this product is a must-have for maintaining water balance. Its granulated formula not only aids in preventing scale buildup but also helps keep the water crystal clear. With easy-to-use packaging designed for precise dosing, your loved one can effortlessly achieve optimal water chemistry, ensuring a relaxing and enjoyable soak every time.

SpaGuard pH Increaser, Granulated, 18 oz.

SpaGuard pH Increaser in its convenient 18 oz. granulated form is a formulated product designed to effortlessly raise pH levels, ensuring perfect water balance for a luxurious soak every time. Not only does it prevent corrosion, but it also enhances water comfort, providing a relaxing and soothing environment. With its convenient packaging, application is a breeze, allowing your loved one to maintain their hot tub with ease and enjoy uninterrupted relaxation..

Hot Tub Filters

Hot tub filters are a great gift for hot tub owners. They play a crucial role in maintaining water clarity and cleanliness. Hot tub owners need to regularly replace filters so gifting one for them could be a lifesaver if they require a replacement. Does your loved one own a Bullfrog Spa? Check out the hot tub filters we offer!

Spa Test Strips

If hot tub filters are too expensive and you need a gift for the hot tub owner, then spa test strips are just as important as hot tub filters. Test strips allow hot tub owners to regularly monitor their hot tub water’s chemical balance, including chlorine, pH, alkalinity, and bromine levels. These test strips are a practical gift for a hot tub owner that helps them maintain clean and balanced water to enjoy their hot tub.

Spa-Friendly Aromatherapy Products

One gift that can help any hot tub owner increase their hot tub experience is spa-friendly aromatherapy products. These products can help promote relaxation and alleviate stress. Adding aromatherapy to a hot tub session can enhance and customize the spa experience.

Hot Tub Steps

Hot tub steps are a practical and functional accessory that encourages safety, accessibility, and comfort for hot tub users. They make an excellent gift for hot tub owners who value convenience for their hot tub experience. Bullfrog Spas offers Select Spa Steps to increase the accessibility and aesthetic of the spa.

Hot Tub Handrail

Hot tub handrails are a fantastic gift for hot tub owners as they provide added stability and support for users when entering or exiting the hot tub, particularly for those with mobility concerns or limited strength. They enhance safety by reducing the risk of slips and falls, especially in wet and slippery conditions.

Hot Tub Scum Absorber

Scum absorbers are a thoughtful gift for hot tub owners, as they help keep the water clean and free from unsightly scum lines caused by body oils, lotions, and other residues. These floating devices work by attracting and absorbing oils and contaminants on the water’s surface, preventing them from accumulating and forming a scum layer. They’re easy to use and maintain, requiring only occasional rinsing or replacement, and contribute to a cleaner and more enjoyable hot tub experience for all users.

Outdoor Slippers

Outdoor slippers for hot tub owners provide comfort and protection for their feet when moving to and from the hot tub area. By wearing outdoor slippers, hot tub owners can keep their feet clean and dry, avoid slipping on wet surfaces, and protect their indoor footwear from moisture and dirt. With various styles and designs available, outdoor slippers can be chosen to match the recipient’s preferences, making them a thoughtful and practical gift choice.

Outdoor Lighting

Whether string lights, solar-powered lanterns, or LED pathway lights, outdoor lighting can create a cozy and inviting atmosphere around the hot tub area. Outdoor lighting improves safety by illuminating pathways, steps, and other potential hazards, reducing the risk of accidents, especially in low-light conditions. It also extends the usability of the hot tub area into the evening hours, allowing hot tub owners to enjoy their outdoor oasis after sunset.

Robes

A robe, similar to slippers, is a thoughtful gift for hot tub owners, offering comfort, warmth, and style for their post-soak relaxation. Whether it’s a plush terry cloth robe for ultimate coziness or a lightweight, quick-drying option for convenience, a robe provides a convenient cover-up for transitioning to and from the hot tub. It helps retain body heat after soaking and provides modesty while lounging outdoors.

Towel Warmer

A towel warmer provides warmth and comfort before and after soaking sessions. These devices use heating elements to gently warm towels, robes, or other fabrics, creating a cozy and indulgent experience. A towel warmer ensures that towels are heated to the perfect temperature, offering a soothing sensation when wrapped around the body after exiting the hot tub. With various sizes and styles available, including freestanding or wall-mounted options, you can choose a towel warmer that fits the recipient’s preferences and complements their hot tub area, adding a touch of luxury to their relaxation routine.

Towels

High-quality, absorbent towels are ideal for drying off after exiting the hot tub and helping to maintain warmth. Towels come in various sizes, materials, and styles, allowing you to choose ones that meet the recipient’s preferences and complement their hot tub area. Overall, towels are a practical and thoughtful gift that enhances the hot tub experience and promotes comfort and relaxation.

Hot Tub Booster Seat

These seats are designed to elevate shorter individuals or children, allowing them to comfortably sit higher in the hot tub and fully enjoy the therapeutic benefits of soaking. By using a booster seat, hot tub owners can adjust the seating depth to their liking, ensuring optimal comfort and relaxation. Overall, a hot tub booster seat provides personalized seating comfort for users of all heights.

Hot Tub Pillow

These pillows are specifically designed to withstand exposure to water, heat, and chemicals, ensuring durability and longevity in the hot tub environment. They typically feature soft and cushioned materials, such as foam or inflatable inserts, covered with water-resistant fabric or vinyl. Hot tub pillows attach securely to the rim of the hot tub with suction cups or weighted bases, allowing users to position them for personalized comfort. By using a hot tub pillow, users can relax and unwind in the hot tub with enhanced support for their head and neck, promoting a more enjoyable and comfortable soaking experience.

Waterproof Floating Bluetooth Speaker

A waterproof floating Bluetooth speaker is a fantastic gift for hot tub owners, providing entertainment and ambiance while soaking in the tub. These speakers are specially designed to withstand exposure to water and float on the surface of the hot tub, allowing users to enjoy their favorite music or podcasts without worrying about damage. With Bluetooth connectivity, users can easily stream audio from their smartphones or other devices, eliminating the need for wires.

Tumbler

These insulated drinkware options are typically designed to keep hot drinks hot and cold drinks cold for extended periods, making them ideal for use in various weather conditions. Tumblers are often spill-resistant and come with lids to prevent accidental spills and keep drinks secure, making them perfect for use around water. With various sizes, styles, and designs available, you can choose a tumbler that fits the recipient’s preferences and complements their hot tub lifestyle, adding convenience and enjoyment to their soaking experience.

Floating Drink Holder

A floating drink holder is a fun and practical gift for hot tub owners, providing a convenient way to keep beverages close at hand while soaking in the tub. These holders are designed to float on the surface of the water, keeping drinks within easy reach without the risk of them spilling or sinking. They typically feature multiple compartments or slots to accommodate various types of beverages, including cans, bottles, cups, and even snacks.

In conclusion, finding the perfect gift for a hot tub owner doesn’t have to be a daunting task. From essential maintenance items like filters and test strips to luxurious accessories like spa-friendly aromatherapy products and plush robes, there’s a wide range of options to enhance your loved one’s hot tub experience. These thoughtful gifts mentioned in this list are sure to delight any hot tub enthusiast and make their spa experience even more enjoyable.

AUTHOR - Bullfrog Spas

Bullfrog Spas is a premier brand of personalized premium hot tubs. With proprietary hydromassage technology and an eye for contemporary design, Bullfrog Spas is revolutionizing the concept of the portable hot tub and providing a relaxation experience unlike any other. Discover the award winning spa of the future today.

Blog

Best Gifts for Hot Tub Owners

Hot Tub Maintenance Products

SmartChlor® Replacement Cartridges FROG® @ease® for Bullfrog Spas

FROG® @ease® for Bullfrog Spas®, System Kit

FROG Maintain™, Non-chlorine Shock Treatment, 12-Pack

SpaGuard pH Decreaser, Granulated, 22 oz.

SpaGuard pH Increaser, Granulated, 18 oz.

Hot Tub Filters

Spa Test Strips

Spa-Friendly Aromatherapy Products

Hot Tub Steps

Hot Tub Handrail

Hot Tub Scum Absorber

Outdoor Slippers

Outdoor Lighting

Robes

Towel Warmer

Towels

Hot Tub Booster Seat

Hot Tub Pillow

Waterproof Floating Bluetooth Speaker

Tumbler

Floating Drink Holder

AUTHOR - Bullfrog Spas

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