Why is my spa overheating?

If the spa is located in an area that is experiencing hot weather, it is normal to have the spa water temperature rise. To help keep your spa cooler, adjust the spa’s filtration cycles to no more than three hours per day, and only one hour per day during the warmer summer months. Set the cycles to run during later evening or early morning hours when the outside air temperature is cooler. During the summer, set only one filter cycle per day. Open the cover for several minutes, long enough to allow the water to cool down. Repeat a couple times weekly as necessary. For safety reasons, never leave your spa unattended with the cover open. If OHH is displayed on the control panel, this means that the thermometer has detected spa water temperature above 110 degrees F. Do not use the spa at this temperature. Take the advised steps above to cool your spa water to below 106 degrees F before use.

Why won't my spa heat?

If your spa temperature is low, first check the thermostat to see if it has been turned down or set to low heat range. Adjust the thermostat to desired temperature or set to high heat range. Another common reason for your spa temperature to be low is because the high limit sensor has tripped. Press any button on your control panel to reset the system. If neither of the above steps works, your heating system may be defective. Contact your authorized Bullfrog Spas Dealer for further diagnosis.

Why is my GFCI breaker tripping?

Warning: You must be a qualitied electrician and or service technician to perform diagnosing or serial injury or death can result: High voltage components are in use. If the spa was recently installed, the most common reason the GFCI would trip is the Load Neutral (white wire) between the spa and GFCI which must be connected to the Load Neutral port in the GFCI breaker. If the neutral wire is connected to the neutral busbar, the breaker will trip during startup. The neutral connection must not have contact to the ground on the load side of the breaker or it will trip. If the spa is not tripping immediately upon startup, a process of elimination should be used to identify the problem. Disconnect one component at a time from the control board and try restarting the spa. If the breaker trips, reconnect the component then try again by disconnecting a different component. Continue repeating this process until the breaker does not trip. Components include pumps, heaters, lights, stereos, ozone, etc. If the breaker does not trip after disconnecting the component, then the disconnected component is the source of the problem. Once you have determined which component is at fault, replace the component. If you have not found the source of the problem after disconnecting each spa component individually, disconnect all components from the control board and try starting the spa. If the breaker still trips, a certified electrician will need to inspect the breaker and wiring.

Why is my spa making a vibration noise?

A light vibration noise is normal while the spa pumps and motors are running. If your spa’s vibration noise level seems excessive, the first thing to check for is the spa motor’s shipping bolts. Each spa motor has a shipping bolt that can contribute to the vibrating noise and can be removed once your spa is delivered and installed. The bolts have tags with red lettering for easy identification. If the bolts have been removed and your spa still makes an excessive vibration noise, contact your spa dealer for further assistance.

Why is my spa pump creating a burning smell or making excessive noise?

If your spa pump is creating a burning smell or making excessive noise, the pump motor is defective. This can happen when running the pump during high ambient outside temperatures or due to excessive run times. Please contact your authorized Bullfrog Spas dealer for replacing the pump.

Why are my control pad and spa equipment not operating?

If your hot tub control pad and spa equipment are not operating, that means you have no electrical power to the spa. Turn on or reset the GFCI circuit breaker to supply the spa with power again. If this does not solve the problem, have a qualified Electrician check the electrical service for issues. Another reason your control pad and equipment won’t work is if the fuse (20 or 30A depending on the system) has blown. Contact your authorized Bullfrog Spas Dealer for repair/replacement.

Why are my hot tub jets not working?

If your hot tub jets are surging on and off, the first thing to check is your water level as it might be too low. Adjust water to the water level indication mark on the faceplate of the filter assembly. Next, check your filters as they may be dirty. If so, clean or replace them. If your spa’s jets seem weak or are not working, first double-check to make sure that the valves are open. JetPaks have valves at the bottom that open and close by turning the valve. Adjustable jets on M Series, A Series, R Series, and STIL spas open and close by turning the jet face. Adjustable jets on X Series spas open and close by turning the outer ring. The next thing to check is the suction fitting(s) normally located at the bottom of your spa shell to see if they are blocked. Remove any debris you find by hand or with a spa vacuum. If your jets are not working after filling your spa, you most likely have an airlock in the pump. Follow the directions in the “how do I fix an airlock in the pump” section below.

Why won’t my spa won't work after draining and refilling it?

If your spa pumps/jets are not working after filling your spa, you most likely have an airlock in the pumps. Follow the directions in the “how do I fix an airlock in the pump” section below.

How do I fix an airlock in the pump?

To prevent airlocks when filling your spa, be sure to open all valves in the JetPaks and all other jets in the spa before filling to allow as much air as possible to escape from the system during the filling process. Fill your spa through the filter by taking the filter cap off and put the hose directly in the filter. Detailed instructions for filling each spa series are found in your owner’s manual. Your hot tub’s pumps must be primed directly after filling to ensure correct operation of your spa and get rid of any airlocks. After initial startup, verify that the home status screen appears on the panel. Depending on your spa model, your spa has either 1,2, or 3 pumps. To prime the pumps, press the “Jets 1” button once to prime in low-speed. After the pump turns on and water is visibly flowing from the jets wait a few seconds and then press “Jets 1” again to initiate highspeed operation of Pump 1. The pump has primed when water is flowing from the jets. If your spa is equipped with a second jet pump, repeat the priming process for Pump 2 by pressing the “Jets 2” button once to turn on low speed and then a second time to turn Pump 2 on high. If your spa has a 3rd pump, press the “Jets 3” button to prime the third jet pump. All pumps will have primed when water is observed flowing from the jets associated with each pump. On rare occasions, priming the pumps will not get rid of an airlock. The next step is to remove the front panel and locate the pump with an airlock. The wet-end of the pump has a bleed valve—loosen this until all the air escapes and water starts to drip out, or loosen the union on the pump to let the air out until you see water. Do not attempt this while the spa pump is running. If you need help doing this or this does not resolve the problem, please contact your authorized Bullfrog Spa Dealer.

Why do my spa jets turn off during operation?

If your jets turn off automatically after either 30 or 60 minutes, this is completely normal. The automatic timer has completed its cycle. Simply turn the pump back on to start a new cycle. Another reason your jets can turn off unexpectedly is if the pump has overheated due to the vents on the equipment door being blocked. Clear away any items from the vents and wait a while to see if your jets work again. The last reason your spa jets can turn off is if the pump motor is defective. In this case, contact your authorized Bullfrog Spas dealer for service.

Why are my hot tub jets/pump not turning off?

If you are trying to turn off the pump for jets 1 on your spa and it appears that they are not turning off, your spa is in the middle of a filtration cycle. Spas not equipped with a dedicated filtration pump will turn on automatically, using jet pump 1 on low speed, to filter and/or heat. This is normal spa operation.

What do I do if my spa is leaking?

If you notice your spa is losing water, check all fittings and equipment in the equipment compartment for the source of leakage. If a leak is detected, tighten the fitting by hand. If the leak persists, you cannot find the source of the leak, or the leak is coming from the shell, contact your authorized Bullfrog Spas Dealer.

Design a Perfect Setting: 4 Ideas for Your Personal Spa at Home

10 October

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Design a Perfect Setting: 4 Ideas for Your Personal Spa at Home

Bullfrog Spas | Backyard Design & Landscaping | No comment

There is little more gratifying than having your own personal spa at home. It is your own private sanctuary where you are free to relax, unwind, and forget about the demands of daily life. There are so many options for what to put into your spa; you can customize any way you would like to make it fit your lifestyle perfectly. Here are 4 suggested ideas that may help you to design your own personal spa at home.

Start With a Great Hot Tub

One of the best items in which to create a spa is with a hot tub. Yes, the term spa is also used for hot tubs. A bit confusing maybe, but it does show how perfect a hot tub is for your at home spa. Drawing a hot bath or soaking in your hot tub with your favorite bath salts or spa scents is the perfect way to relax after a long week and the best way to get rid of aches and pains. Plus the jets will massage your body with a soothing hydromassage, perfect for relaxing. Bullfrog Spas feature different types of spas and accessories. They have different options in style, colors, and you can even design your own hot tub spa online.

Choose a Great Setting

Next is the setting. Make sure it is clean and organized, free of any clutter. A messy area is distracting and reminds us of what we need to get done. Use a cabinet or special container in which to store bath items such as scrubs, salts, moisturizers, etc. Lining a spa, wall, or ledge with candles is a classic technique that adds a nice warm light that has a wonderful aesthetic appeal and adds to the calm of the area. If you use aromatherapy candles, they can have added benefits of scents that promote peace and relaxation. Keep your colors neutral and warm for a calm ambience or bright and natural for a clean fresh look. You can also decorate with additional complimentary décor to enhance the vibe of tranquility, just don’t go overboard.

Make it Comfortable

Add to the comfort by placing discrete and comfortable outdoor furnishings. Adhere the the popular design concept of the “outdoor room” or “outdoor living space” as you choose which furnishings and where to place them. Don’t overlook a few plush, yet durable, mats or rugs. A personal spa can become a wet area, so it is good to have a place to dry off. Plus, it prevents you from slipping on the floor. Speaking of items to enhance your enjoyment and function, create an area to keep towels when you are done soaking. There are some exceptional towels made specifically for spa purposes that are thick and soft.

Customize the Lighting

Finally, customize the light in your at home spa space. In addition to the candles mentioned above, make sure your lighting is adjustable. For time within your personal spa, the lighting should be soft or dim. If it is too bright, it can be distracting. But, when you are finished it is nice to be able to turn up the lights for safety and cleaning. A great lighting concept really completes the look and feel of your special place to relax and unwind.

With these four ideas, you can begin to create the perfect area to get some privacy and release all your stress. Having a personal spa is a magnificent investment in your home and yourself. So lay back and relax!

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Design Your Own Bullfrog Spa

Get an MSRP price quote on a Bullfrog Spa model in your area by starting with our Design Studio software. Build your spa just the way you like it. Once you finish, you’ll receive your instant price quote.

AUTHOR - Bullfrog Spas

Bullfrog Spas is a premier brand of personalized premium hot tubs. With proprietary hydromassage technology and an eye for contemporary design, Bullfrog Spas is revolutionizing the concept of the portable hot tub and providing a relaxation experience unlike any other. Discover the award winning spa of the future today.

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Design a Perfect Setting: 4 Ideas for Your Personal Spa at Home

Start With a Great Hot Tub

Choose a Great Setting

Make it Comfortable

Customize the Lighting

Get an Instant Price Quote on a Hot Tub

Design Your Own Bullfrog Spa

AUTHOR - Bullfrog Spas

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