Warranty - SportX Spas

Sport X Series Hot Tubs

 

SportX Hot Tubs Warranty

Bullfrog International, LC (“Bullfrog”) extends warranty coverage for parts solely to the end-user purchaser (“Owner”) of any portable Bullfrog SportX Series Spa manufactured on or after January 1, 2009 for 2009 and later models installed for residential use in the United States or Canada.

 

Lifetime JetPak™ Plumbing Warranty

Bullfrog warrants the SportX Series Spa JetPak™ Plumbing System not to leak for the life of the original retail purchaser of the spa. This warranty specifically covers leaks from all JetPak jet fittings and all JetPak plumbing. After three years from the spa purchase date, any defective JetPak components must be sent to Bullfrog for repair or replacement at no charge.

 

Lifetime Shell Structure and UniFrame™ Warranty

Bullfrog warrants the SportX Series Spa shell not to leak and the UniFrame (injection- molded cabinet frame) against degradation for the life of the original retail purchaser of the spa. After three years from the original spa purchase date, the defective spa must be sent to Bullfrog for repair at no charge.

 

Three-Year Shell Surface Warranty

Bullfrog warrants the surface finish of the SportX Series Spa and the JetPaks not to crack, fade, wrinkle, blister, peel or delaminate for three years from the original spa purchase date. This warranty specifically covers the spa shell and JetPaks. Color availability on replacement and aftermarket JetPaks is guaranteed for a minimum of one year. Color availability beyond one year is dependent upon market demand and availability of color to Bullfrog.

Three-Year EternaWood™ Cabinet and UniBase™ Warranty

Bullfrog warrants the EternaWood™ cabinet sections and the UniBase (molded base) of the SportX Series Spa against degradation and cracking for three years from the original spa purchase date. This warranty specifically covers the cabinet corners, door and side panels, and the molded spa base. The cabinet corners, door and side panels are deemed Easily Removed Components, and when found defective, will be replaced free of charge at your authorized SportX Series Spa Dealer or by sending the defective component(s) to Bullfrog.

BlameFree™ Equipment Warranty

With the exception of intentional damage, Bullfrog unconditionally warrants the electrical and mechanical equipment (excluding the Spa&Yard™ Stereo-II System and the SpaMonitor™) of the SportX Series Spa, along with its associated piping and fittings, against failure that would require repair or replacement for three years from the original spa purchase date. This warranty specifically covers the pump(s), heater, control system (including fuses), Interior Spa Lighting Systems (including bulb and LED lights), ozone purifier (including microchip), jets, SnapCaps™, FilterCap™, other SportX Series mechanical equipment, and leaks from any component or plumbing fitting located beneath the spa shell. Defective components that are easily removed from the spa, such as the spa lights (bulb and LED lights), jet nozzles and other SportX Series mechanical equipment that can be readily replaced by the customer and do not require specialized tools or knowledge or create personal safety issues, all of which are deemed Easily Removed Components, will be repaired or replaced free of charge at your authorized SportX Series Spa Dealer or by sending the defective component(s) to Bullfrog.

Other Warranties

Warranty Performance

Bullfrog or its authorized agent will repair or replace any malfunction or defective component on the SportX Series Spa that is covered under the terms of this limited warranty and was purchased from an authorized SportX Series Spa dealer. In doing so, Bullfrog reserves the right, at its option, to either repair or replace the defective spa or component. If Bullfrog determines that the repair of the defect is not feasible, we reserve the right to instead provide a replacement spa equal in value to the original purchase price of the defective spa. In such an event, costs for removal of the defective spa, shipping costs of the replacement spa and delivery will be the responsibility of the spa Owner. Bullfrog reserves the right to use either new or reconditioned replacements components. The servicing dealer/agent will charge you a reasonable (at market) labor rate for all service work performed under the terms of this warranty and may also charge you a reasonable travel mileage fee. There will be no labor fee for repairs to spas, JetPaks and components that need, as per this limited warranty, to be returned to Bullfrog’s facility for repair. Any repair or replacement shall provide no new warranty coverage, but shall retain only the remaining portion of the original product’s warranty. SportX Series Lifetime warranties provide coverage solely to the original retail purchaser of the spa and extend only for the length of his or her lifetime. If the original retail purchaser is not a natural person (i.e. Corporation, L.L.C., Family Trust, etc.), “life of the purchaser” shall mean ten years. To obtain warranty service, contact your authorized SportX Series Spa Dealer or Bullfrog and submit proof of purchase. Any defective spa or component sent directly to the factory for warranty repair must be pre-authorized by Bullfrog and must be freight prepaid. Return freight will also be paid by Owner on all warranted components and spas. If the entire spa is sent to the factory for repair, all costs of removing and re-installing the spa at spa Owner’s location will be the responsibility of the spa Owner. Repair or replacement, as described above, shall be Bullfrog’s sole liability for any breach of this limited warranty.

Exclusions

With the exception of the BlameFree™ Equipment Warranty, this SportX Series Spa limited warranty is void if any of the following occur:
 

Limitations

THIS LIMITED WARRANTY TAKES THE PLACE OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, IN FACT OR AT LAW, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. ALL WARRANTY SERVICE MUST BE PERFORMED BY BULLFROG OR ITS AUTHORIZED AGENT. NO AGENT, DEALER, DISTRIBUTOR, SERVICE COMPANY OR OTHER PARTY IS AUTHORIZED TO CHANGE, MODIFY OR EXTEND THE TERMS OF THIS LIMITED WARRANTY IN ANY MANNER WHATSOEVER.

Disclaimers

BULLFROG AND ITS AUTHORIZED AGENTS SHALL NOT BE LIABLE FOR ANY INJURY, LOSS, COST OR OTHER DAMAGE, WHETHER INCIDENTAL, CONSEQUENTIAL, SPECIAL OR PUNITIVE, ARISING OUT OF ANY DEFECT COVERED BY THIS LIMITED WARRANTY, INCLUDING WITHOUT LIMITATION, LOSS OF USE OF THE SPA AND COST FOR REMOVAL OF DEFECTIVE PRODUCT, EVEN IF BULLFROG HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. THE LIABILITY OF BULLFROG UNDER THIS LIMITED WARRANTY, IF ANY, SHALL NOT EXCEED THE ORIGINAL AMOUNT PAID FOR THE DEFECTIVE PRODUCT. COVERAGE UNDER THIS LIMITED WARRANTY SHALL COMMENCE AS OF THE ORIGINAL DATE OF PURCHASE AND THE DURATION OF SUCH COVERAGE SHALL NOT EXTEND FOR ANY REASON WHATSOEVER BEYOND THE STATED TIME PERIOD. THESE DISCLAIMERS SHALL BE EQUALLY APPLICABLE TO ANY SERVICE PROVIDED BY BULLFROG OR ITS AUTHORIZED AGENTS.

Legal Rights

This Limited Warranty gives you specific legal rights. You may also have other rights which vary from state to state. Some states do not allow limitations on how long an implied warranty lasts, so this limitation may not apply to you. Prompt return of a completed warranty registration form protects your warranty rights.

U.S. Patents: 5,754,989, 5,987,663, 6000,073, 6,092,246, 6,256,805, 6,543,067. Additional patents pending.
New Zealand Patent: 334,093.
Canada Patent: 2,260,237
Other patents pending: 12 additional countries.