2006 Owner's Manual - Maintenance

	Table of Contents Important Overview and Safety Instructions Spa JetPaks™ and Accessories Installation and Setup Operation Maintenance Low-Use or No-Use Periods Service Troubleshooting Guide Miscellaneous for 2006 Owner's Manual PDF click here

Maintenance

Water Chemistry

Tap water that is safe to drink is not always safe for a spa. Normal tap water is usually filled with minerals and micro-contaminants that are not visible to the naked eye. Properly testing and treating your spa water is essential for the health of the spa as well as the people using it. Proper chemical maintenance will help control and prevent the following:

• Bacteria, algae, and fungi, which can spread disease and infection to humans
• Staining and scale build-up on the spa shell, equipment, and piping
• Clogged filters

CAUTION: Important Instructions. Always:

• Follow chemical manufacturers’ instructions
• Use an accurate test kit to perform all chemical tests
• Never mix chemicals
• Add chemicals directly to the spa, evenly spreading the chemicals over the surface of the water or use an appropriate feeding or metering device
• Run the filter pump on high speed for at least 15 minutes after applying chemicals
• Check chemical levels often
• Note that names of spa chemicals will vary from one manufacturer to another
• Contact your authorized Bullfrog Spa dealer with questions
  

Overview of Water Chemistry

Water Quality Maintenance
Maintaining the quality of the spa water within specified limits will enhance your enjoyment of the spa and prolong the life of its equipment. It is a fairly simple task, but it requires regular maintaining because the water chemistry involved is a balance of several factors. There is no simple formula and there is no avoiding it. A careless attitude regarding water maintenance will result in poor and potentially unhealthful conditions for bathing and possible damage to your spa. For specific guidance on maintaining water quality, consult your authorized Bullfrog Spa dealer who can recommend appropriate chemical products for sanitizing and maintaining your spa.

Sanitation
Sanitizers kill bacteria and viruses and keep the water clean. A low sanitizer level will allow bacteria and viruses to grow quickly in the spa water. To raise the sanitizer level, simply add an approved sanitizer. A high sanitizer level can cause discomfort to eyes, lungs and skin. To lower the sanitizer level, simply wait – the sanitizer level will naturally drop over time. Effective and safe sanitizers include Granular Chlorine (Dichlor-type only) and Granular Bromine.
NOTE: Increased use of the spa (or in the number of users of the spa) will result in the need to increase the amount of sanitizer required to maintain the recommended sanitizer level.

NOTE: Ozone purification is recommended only as a supplement to the above sanitizers. The Bullfrog WellSpring™ Ozone Purifiers greatly enhance the quality of the spa water when used in conjunction with an industry standard spa chemical maintenance program.

CAUTION: Never use ozone as a single-source sanitizer, water clarifier, stain & scale inhibitor or foam inhibitor.

WARNING: Trichlor Chlorine tablets should never be used in a portable spa. Dissolve rate, potency and the extreme low pH of this chemical can cause severe damage to the spa surface and components. Use of Trichlor Chlorine tablets will void the warranty.

WARNING: Bromine and Dichlor tablets are also not recommended as an acceptable sanitizer in a Bullfrog Spa or Tadpole Hot Tub unless in an appropriate feeding or metering device. Inconsistency in its application and excessive Bromine or Chlorine in the spa can cause surface damage and component failure. Use of either of these sanitizer tablets in any automatic “floating-type” tablet feeder will require more frequent monitoring and testing. Misuse of Bromine or Dichlor tablets will void the warranty.

WARNING: Products containing Baguanide (Baqua) are also not recommended for use in your spa. These products are known to deteriorate light lenses, pump seals and otherspa components. Misuse of Baquanide products will void the warranty.

Super Sanitation
Normal sanitation does not eliminate Chloramines (trapped Chlorine), Bromamines (trapped Bromine), along with other non-filterable wastes, such as perspiration, oils, hair sprays, etc. that can build up in the water. These substances make the water unattractive in appearance and odor, and can interfere with sanitizer effectiveness. Super Sanitizing (or “shocking” or “Super Chlorinating”) the spa water is achieved when the sanitizer level reaches or exceeds 10.0 PPM with granular Chlorine (Dichlor), or 22.0 PPM with granular Bromine (Bromine concentrate). Super Sanitation can also be achieved with a non-Chlorine shock (Potassium Peroxymonosulfate or equivalent). Contact your authorized Bullfrog Spa dealer for assistance.

When Super Sanitizing your spa water, and providing that you are available to attend to the safety of any children present, you should allow the high level of sanitizer to off-gas by opening the spa cover at least half way for a minimum of 20 minutes. Failure to allow high concentrations of sanitizer to off-gas with the spa cover open will cause the underneath side of the cover to discolor and degrade. Such damage to the spa cover is not covered under the terms of your spa’s warranty.

WARNING: Never leave an open spa unattended, especially if there are children present.

IMPORTANT: Always allow the chlorine level to fall below 5.0 PPM (11.0 with Bromine) before entering the spa water.

pH Control
Proper pH balance is extremely important in providing water that is comfortable to the user, and preventing damage to the spa and equipment. The measure of acidity and basicity in the water is called pH. The pH scale ranges from 0-14. Levels of pH less than 7.0 are acidic while pH levels greater than 7.0 are basic. The proper pH range for a spa is 7.4-7.6.

High pH levels (greater than 7.6) can cause scale build-up on the spa and its equipment, cloudy water, a prematurely dirty filter, and less effective sanitation. To correct high pH levels, add a pH decreaser.

Low pH levels (less than 7.4): can cause discomfort to the spa users, rapid dissipation of sanitizer, and corrosion to the spa equipment. To increase pH levels, add a pH increaser.

NOTE: Never use Muriatic or Hydrochloric acid to adjust pH as it can damage the spa shell and surrounding components.

Total Alkalinity (TA)
TA is the quantitative measurement of alkaline components (carbonates and bicarbonates) present in water, which if properly adjusted, act as a buffer against rapid pH changes. Proper total alkalinity levels are important to ensure optimal chemical balance in spas. Low TA can cause the pH to be unstable causing the water to be corrosive or scale forming to the spa and its equipment. To correct low TA, add a Total Alkalinity Increaser. High TA can cause scale build-up, cloudy water, as well as other pH problems. If the spa water has
high TA, contact your authorized Bullfrog Spa dealer
for assistance.

Calcium Hardness (CH)
CH is the measure of dissolved calcium in the water. Low CH (soft water) can stain the spa surface as well as cause corrosion to the spa and its equipment. To correct low CH, add a CH Increaser. High CH (hard water) can cause cloudy water as well as rough scale build-up on the spa surface and equipment. If the spa water has high CH, it is preferable to either dilute the water’s hardness by blending the water with water from a water softener, or by the addition of a special water softening chemical (contact your authorized Bullfrog Spa dealer). IMPORTANT: Never fill the entire spa with soft water unless an appropriate mineral supplement is immediately added (contact your authorized Bullfrog
Spa dealer).

Stain and Scale Control
Stain and scale problems are common in hot water environments. To help prevent and control staining and scaling, add a Stain and Scale Inhibitor.

Foam Control
Spa water that is polluted with body oils and lotions, combined with high water temperatures, can cause excessive surface foaming. For a temporary fix, add a Foam Remover. The best way to control foam is to Super Sanitize the water; this will destroy the soap agents that normal levels of sanitizer will not.

Cloudy Water Prevention and Control
There are two basic reasons that spa water becomes
cloudy. Non-filterable liquid waste (e.g. perspiration) have contaminated the water. To remove these substances, Super Sanitize the water. Or, non-filterable micro-particulate waste (e.g. dust) has contaminated the water. To remove these substances use a Water Clarifier.

Starting the Spa with New Water

IMPORTANT: Never fill the spa with soft water unless an appropriate mineral supplement is immediately added. If your water is extremely hard, it is preferable to either dilute the water’s hardness by blending the water with water from a water softener, or by the addition of a special water softening chemical. For more information, contact your authorized Bullfrog Spa dealer.

Step 1: Add the prescribed dose of Stain and Scale Inhibitor while filling the spa. This will provide the initial protection against staining and scaling. Once the spa is filled, add the prescribed dose of Water Clarifier. This will clear the water of any micro-particulates that may be in the new water.

Step 2: If possible, have your authorized Bullfrog Spa dealer test the calcium hardness (CH) of your spa water. Adjust the CH to 150-200 parts per million (PPM).

Step 3: Test and adjust the Total Alkalinity (TA). TA should measure 125 to 150 PPM.

Step 4: Test and adjust the pH. Water pH should measure 7.4 to 7.6.

Step 5: After the spa water has circulated for 1 hour, Super Sanitize the water by adding 2 teaspoons (10cc) of Granular Chlorine (Dichlor-type only) or 4 teaspoons (20cc) of Granular Bromine per 200 gallons (909.2l) of spa water. (For complete details, refer to the Super Sanitation section.) After several hours, check sanitizer level and adjust, if necessary, to the following:

*PPM=Parts per million

IMPORTANT: Do not enter the spa water until the sanitizer range is within the above stated boundaries. NOTE: If the sanitizer level is too high, simply wait as the sanitizer level will naturally drop over time.

Step 6: Startup water chemistry is now complete. However, it may take several days for the filter to completely clear the water.

Maintaining Spa Water

Sanitizer and pH Levels
It is important to test and adjust the sanitizer and pH levels of your spa on a frequent basis. These tests should be performed prior to each use of the spa. At a minimum, it is recommended that you test the spa water 2-3 times a week, regardless of use.

Always test the pH level before you test the sanitizer level. If the pH level is not within the correct range (7.4-7.6), make the necessary adjustments.

With each sanitizer test, use either granular Chlorine
(Dichlor-type only) or granular Bromine to maintain the following levels:

IMPORTANT: To maintain the level of sanitizer with Bromine or Chlorine (Dichlor-type only) tablets, contact your authorized Bullfrog Spa dealer for assistance.

Super Sanitation
Super Sanitize the water once a week by adding one of the following:

• 2 teaspoons (10cc) of granular Chlorine per 200 gallons (909.2l) of water
• 4 teaspoons (20cc) of granular Bromine per 200 gallons (909.2l) of water

NOTE: To Super Sanitize your spa water using a non-chlorine shock (Potassium Peroxymonosulfate or equivalent) refer to the chemical manufacturer’s instructions or see your authorized Bullfrog Spa dealer for assistance.

NOTE: Super sanitation may be required more than once per week for heavy usage.

Stain and Scale Control
Use a Stain and Scale Inhibitor per the manufacturer’s instructions. Add the chemical 3-4 days after Super Sanitation.

Foam Control
Use a Foam Remover per the manufacturer’s instructions as needed.

Cloudy Water Prevention and Control
Use a Water Clarifier per the manufacturer’s instructions. Add the chemical 3-4 days after Super Sanitation.

Water Chemistry Troubleshooting

Prior to each spa use, check the water. If the water appears cloudy or off-color, has significant surface foam, or excessively smells of chlorine or bromine, than water needs to be treated or drained. Using the spa in these conditions could result in a skin rash or irritation or possibly an infection or other serious health risk. For assistance in handling spa water chemistry, contact your authorized Bullfrog Spa dealer or another service center capable of performing a computerized water analysis.

Changing Spa Water

As you use your spa, soap and detergent residues from your skin and bathing suits, along with other substances from maintaining the spa’s water chemistry will accumulate in the spa water and make maintaining the water more difficult. Rinsing your bathing suits, and showering without soap, prior to entering your spa will increase the life of your spa water. Depending upon usage, the spa water will need to be changed every 1-4 months or when the water chemical levels become difficult to manage. When changing spa water, remove all JetPaks™. Clean the JetPod™ areas with a spa surface cleaner. See Spa Shell Care. Clean the plumbing areas on the back of the JetPaks with a spa surface cleaner and a long, soft bristle brush.

IMPORTANT: Drain your spa to an area that can handle a large quantity of water. If draining water onto vegetation, make sure that the sanitizer level (Chlorine or Bromine level) of the water is less than 0.5 PPM.

WARNING: Avoid drainage that can lead into basement window wells.

To Drain Your Spa:

Step 1: Disconnect electrical power supply.

Step 2: Remove equipment compartment door.

Step 3: Locate the drain hose.

Step 4: Lift the drain hose higher than the water level in the spa.

Step 5: Remove drain hose cap.

Step 6: Connect a garden hose to the drain hose.

Step 7: Lower to ground level and drain.

NOTE: For faster draining, you can purchase a PowerDrain™ from your authorized Bullfrog Spa dealer. For steps to drain the spa using the PowerDrain, please see the PowerDrain product usage instructions that are included with this accessory.

To Refill Your Spa:

WARNING: When refilling the spa, always Super Sanitize the new water by adhering to the instructions in the Water Chemistry section.

Step 1: Remove garden hose from drain hose.

Step 2: Replace drain hose cap.

Step 3: To avoid air pockets in the pump(s), refill the spa with water by placing the hose into the filter compartment through the Weir door. Fill to the water level indication on the faceplate of the filter assembly.

Step 4: Restore electrical power supply.

Step 5: Press any button to reset the control system.

Step 6: Reattach the equipment compartment door.

Step 7: Following instructions in Starting the Spa with New Water.

IMPORTANT: Never fill the spa with soft water unless an appropriate mineral supplement is immediately added. If your water is extremely hard, it is preferable to either dilute the water’s hardness by blending the water with water from a water softener, or by the addition of a special water softening chemical. For more information, see your authorized Bullfrog Spa dealer.

NOTE: The higher the water level in the spa, the fewer spa users it will be able to handle.

Filter Cleaning

It is recommended that the filter cartridge(s) be cleaned every 3-6 weeks or as needed. Replace the filter cartridge(s) every 1-2 years or when necessary. To maintain warranty protection, use only genuine Bullfrog Filter Cartridge replacements. To clean your filter cartridge(s), complete the following:

Step 1: Place the spa in Standby mode.

Step 2: Remove FilterCap™.

Step 3: Remove cartridge(s).

Step 4: Using a garden hose with a nozzle or other high-pressure device, clean cartridge(s). Work top to bottom on each pleat.

• To remove collected suntan lotions or body oils, soak cartridge(s) in warm water with a Filter Cleaner or detergent.
• To remove calcium deposits, soak cartridge(s) in a plastic container using a 1:10 ratio of Muriatic acid to water solution. Calcium deposits indicate a high spa pH, which should be corrected.

Step 5: Reinstall cartridge(s) and FilterCap.

Step 6: Press any button to reset the control system.

To ease the burden of cleaning a filter cartridge, consider Bullfrog’s SpinClean™ filter cleaning device (see JetPaks and Accessories or contact your authorized Bullfrog Spa dealer).

IMPORTANT: Using a brush to clean a filter cartridge could cause damage to the cartridge.

Light Bulb and LED Replacement

To replace a burned out or defective light bulb or LED, complete the following:

Step 1: Turn off the electrical power at the breaker box.

Step 2: Remove the equipment compartment door.

Step 3: Locate the back of the light fixture.

For standard light bulb replacement:

Step 4: Grasp the light bulb holder (located on the back of the light fixture) and twist counter-clockwise to release the light from the fixture.

Step 5: Remove the light bulb by pulling it straight out of the light bulb holder.

Step 6: Replace the light bulb and reinstall the light bulb holder.

For LED replacement:

Step 4: Insert a small standard screwdriver into the tabbed slot (see arrow).

Step 5: Carefully pry off the back light fixture cover.

Step 6: Remove the LED assembly by pulling it straight out. Replace the LED. Reinstall the back cover of light fixture.

For both lighting systems:

Step 7: Replace the equipment compartment door.

Step 8: Restore the electrical power supply.

NOTE: For alternate lighting systems, contact your authorized Bullfrog Spa dealer.

Ozone Purifier Replacement

On the front of the Ozone Purifier (optional) is the indicator light. To verify that the Ozone Purifier is working properly, check to ensure that the indicator light is glowing while the filter pump is running during a period when the pump has been activated automatically.

IMPORTANT: The indicator light will not be on when any jets button has been activated manually. The light will remain off for 30 minutes thereafter.

NOTE: If the indicator light does not turn on during automatic filter pump operation, contact your authorized Bullfrog Spa dealer for service.

Spa Shell Care

General Cleaning
For normal cleaning, use a mild dishwashing soap such as Ivory® liquid or a window cleaner such as Windex®. For stubborn stains, use a mild liquid cleaner such as Softscrub® or a mild detergent such as Spic And Span®. To apply these cleaners, use a soft, damp cloth or sponge. Rinse well and dry with a clean cloth. To clean hard water stains, remove light scratches and protect your spa shell, contact your authorized Bullfrog Spa dealer.

Cleaning the Scum Line
With normal use of the spa, oils, lotions, and hair spray will build up on the surface of the water. This will leave a scum line around the perimeter. This can be easily removed using a spa surface cleaner or its equivalent. Avoid using cleaning agents that leave suds in the water.

WARNING: Never allow your spa surface to be exposed to alcohol, acetone (nail polish remover), nail polish, dry cleaning solution, lacquer thinners, gasoline, pine oil, abrasive cleaners, or any other household chemicals other than those listed. These chemicals can void the warranty.

JetPak™ Plumbing Care

At least twice a year, or every time spa water is changed, remove all JetPaks. Clean the plumbing on the back of the JetPaks with a spa surface cleaner and a long, soft bristle brush. For cleaning the JetPak acrylic surface, refer to Spa Shell Care.

Spa Cabinet Care

The EternaWood™ cabinet components are made to provide many years of maintenance-free service. For normal cleaning, use a mild dishwashing soap. For stubborn stains, contact your authorized Bullfrog Spa dealer.

Spa Cover Care

Your spa cover is warranted by its manufacturer, Sunstar Enterprises, 255 Redel Road, San Marcos, CA 92078, (800) 438-8677. Although basic instructions are provided below, it is important that you refer to the Sunstar information that came with the cover. Sunstar provides detailed information on caring for your spa cover and what to do to protect its warranty.

WARNING: A non-secured or improperly secured cover may pose a safety threat to children and may also cause damage or injury if blown off by wind. Always remove entire cover before using the spa.

IMPORTANT: Do not stand, sit, or place any item on the cover that could damage it. Gently remove any snow accumulations over 2” (5.08cm). Do not use any cleaners other than those recommended by Sunstar Entreprises. Always secure the cover with all of the cover locks when not in use, whether the spa is empty or full of water. When Super Sanitizing your spa, always follow the cover care instructions provided in the Super Sanitation section.

Cleaning the Spa Cover
At least monthly, clean the spa cover.

Step 1: Remove the cover and lay it down on a flat, clean surface near a garden hose.

Step 2: Rinse the cover to remove any loose debris.

Step 3: Clean the top (vinyl) of the cover with a mild solution of dishwashing soap and a soft bristle brush. Using a gentle circular motion, scrub the cover, careful to not let any of the cover dry before rinsing with water.

Step 4: Rinse the cover thoroughly and dry with a clean cloth.

Step 5: Use saddle soap (never a petroleum-based product) to condition the cover per the manufacturer’s instructions.

Step 6: Wipe and rinse any dirt from the bottom of the cover.

Step 7: Replace the cover and secure the locks.

NOTE: To remove tree sap, use lighter fluid (the type used in cigarette lighters). Use sparingly. Immediately, apply saddle soap to the area.

Miscellaneous Care

Cleaning and Protecting the Headrests
Regularly, clean all headrests with mild soap, water, and a clean cloth. Monthly, use a non-petroleum-based product such as 303 Aerospace Protectant manufactured by 303 Products, Inc. This will maintain water resistance and luster of the product. NOTE: Headrest discoloration is caused by improper water chemistry and is not covered under the Bullfrog or Tadpole warranties.

Vacuum the Spa
Debris from wind, trees, and users will occasionally accumulate on the bottom of the spa. The filtration system will remove the smaller debris; however, debris that is too large or heavy will have to be removed by a spa vacuum. If you do not have a spa vacuum, contact your authorized Bullfrog Spa dealer.

Freeze Prevention

In regions where low temperatures fall below 5F (-15C), it is recommended that a 2” (5.08cm) insulation board or blanket be secured to the backside of the spa equipment compartment door.

IMPORTANT: When daytime outside temperatures reach 60F (15.6C), the equipment compartment insulation must be removed to prevent overheating of the equipment.